Dick Smith Nissan of Columbia - Service Center

i made an appt to have my oil changed. the process for making an appt was slow and cumbersome. I took the car in on time. During the next 90 minutes, I got a couple irritating text message the process for making an appt was slow and cumbersome. I took the car in on time. During the next 90 minutes, I got a couple irritating text messages. I could not open any of the links, and I don't know that I wanted to. After 90 minutes, I called to see about my car. The person who answered my call told me they didn't have a car in service under my name. After I told him, they did; he checked and found it He then told me it was ready. When I went to check out, the clerk didn't have my paperwork. I went into the service area to get some help. I finally found someone who had my paper work. It was an awful experience, just to get an oil change. I got my car 2 hours after I took it in fore an oil change. More

Great customer service, fast, pleasant and professional experience. Offered a shuttle to take me home and picked me up. experience. Offered a shuttle to take me home and picked me up. More

Superbly quick and efficient service. .. AS PER USUAL!!! Everyone is always so professional and personable! .. AS PER USUAL!!! Everyone is always so professional and personable! More

My experience was not good at all and prefer to keep my comments to myself. comments to myself. More

Call me if you dare and I’ll explain, had to bring my car back a second time because of shottybwork back a second time because of shottybwork More

Great, Excellent Job Rel did a great job. She knew her job and very professional She knew her job and very professional More

I appreciate all of the work performed and service on my 2018 Murano by Nissan. 2018 Murano by Nissan. More

My service rep was knowledgeable and helpful. I am pleased with the work performed on my vehicle. I am pleased with the work performed on my vehicle. More

They are professional, friendly, understanding and fast They know what is happening and let clients know what is needed . They know what is happening and let clients know what is needed . More

Very clean and I would recommend this dealership to my friends. Great service and very friendly. friends. Great service and very friendly. More