Dick Smith Nissan of Columbia - Service Center

Great staff. I was traveling through Yesterday afternoon and experienced a problem with my Pathfinder. Panic was an understatement. I arrived, was greeted with a I was traveling through Yesterday afternoon and experienced a problem with my Pathfinder. Panic was an understatement. I arrived, was greeted with a smile and assured my problem would be determined quickly. I was back on the road within thirty minutes and would recommend this dealership to all. More

Worst dealership to associate yourself with if you are a minority or veteran. Bad attitude and are racist. minority or veteran. Bad attitude and are racist. More

Well I took my 2017 Frenter in Saturday to check on a recall the truck ran perfectly .. wile driving on Sunday my check Engine light can on ..... coincidence I don't think so you decide recall the truck ran perfectly .. wile driving on Sunday my check Engine light can on ..... coincidence I don't think so you decide More

Vehicle service department This location dealership have a outstanding vehicle service especially two people I like recommend are Mark Didyoung and Ricardo Simons. Both of them This location dealership have a outstanding vehicle service especially two people I like recommend are Mark Didyoung and Ricardo Simons. Both of them are doing excellent service and patiently to explain the problem to me I am very satisfied and grateful. More

NEVER buying another NISSAN!! I just purchased my 2015 Nissan Sentra in November. In February, the passenger airbag sensor was not working. We took it to Auto Pros (where we purcha I just purchased my 2015 Nissan Sentra in November. In February, the passenger airbag sensor was not working. We took it to Auto Pros (where we purchased the vehicle) and they suggested we take it to a Nissan dealership, because they didn't have the part handy to fix the problem. We took our vehicle to this Nissan dealership, and they charged us $100 just to look at the car, and another $300 to fix the sensor. There had been a 'OCS Customer Service Initiative' for this specific problem, and when I contacted corporate about why I was charged when it should've been covered, they told me they weren't going to pay for it. I had to use my rent money to cover this unnecessary expense on a vehicle I purchased in the hopes that it wouldn't need any major work since it's a 2015. I will NEVER buy another Nissan again! I wish I could go back and choose any other brand. The more I research problems with Nissan, the more upset I get. Seems like Nissan is just a cheap brand that ends up costing its customers loads of money for malfunctions that aren't their fault! More

Great Service Department I want to give a commendable praise to the guys in the service dept. I bought my car there a yr. later brought it in for service it was returned to m I want to give a commendable praise to the guys in the service dept. I bought my car there a yr. later brought it in for service it was returned to me w/scratches on the trunk. The manager Scott went far and beyond to make sure the car was repainted and back looking like the brand new car it once was! Kuto's to Scott & ALL the guys in the service department at Duck Smith Nissian on Two Notch Rd. More

Great service department Very professional and friendly staff. Have all my services work done with them... I have a 2013 Nissan Rogue all the service technician I've worked Very professional and friendly staff. Have all my services work done with them... I have a 2013 Nissan Rogue all the service technician I've worked with having been very helpful... More

Their service deparment is joke I purchased a 2014 Nissan Altima from their St Andrews location and the screw on the brake light that is located on my rear spoiler came out. I got my I purchased a 2014 Nissan Altima from their St Andrews location and the screw on the brake light that is located on my rear spoiler came out. I got my car serviced 3 previous occasions and told them about the missing screw and they said its a simple fix, and they can take care of it while they were performing the oil change, Screw still missing. So I actually called up there in regards to them not fixing it and they say bring it back, so I do that and they say it will cost me over $100 to replace the screw because they would have to remove the spoiler to do so! You mean to tell me you have a WHOLE service dept and do not own a right angle screwdriver or something to replace the screw with??? That the manufacturers placed a light on a spoiler and didn't create a way to fix problems with that light without having to remove the whole spoiler?? Give me a break!! More

Quick and thorough These guys are the absolute best around for all kinds of vehicles. They'll get to the very bottom of what's going on with your vehicle. These guys are the absolute best around for all kinds of vehicles. They'll get to the very bottom of what's going on with your vehicle. More

PAID $123.81 FOR SCAN AND DIAGNOSTIC AND GOT NOTHING!! Before I took my car in for a recall and to scan computer/ECU I had a mobile mechanic to scan it for FREE. The only code on screen was an IAC Valv Before I took my car in for a recall and to scan computer/ECU I had a mobile mechanic to scan it for FREE. The only code on screen was an IAC Valve. I also spoke to a guy at dealer days before I brought my car in that told me he would charge $90. So I decided to let dealer do recall (free) and scan (was $90 on phone $123.81 in office) They stated that they could not scan car for codes because of an unexplained issue with the ECU. They also stated that they checked the transmission and it needed to be replaced but did not explain why... I left my vehicle with them for 2-3 days. I spoke to Assistant and Service Managers but all they can say is that the paperwork says that I had a problem with car slipping when driving around 18-20 MPH. If that was my only problem then why would I bring my car to you for the service guy to tell me the same thing? So, I have no paperwork with codes which is the reason why I let them look at my car. A few days after I left dealer I had mechanic to scan vehicle again ($35) and the same code for IAC Valve is on screen. I put my trust into an alleged reliable dealer for them to tell me nothing when I could have gone to Auto Zone and had it scanned for FREE!! More