Dick Smith Nissan of Columbia - Service Center

Fast and service was good. The wait area was clean. Thank you. Nothing else to say The wait area was clean. Thank you. Nothing else to say More

I would like for you to stop sending surveys. I have rated Dick Smith on Two Notch as a very good company to do business with. But having to deal with constant surveys is very annoying and the I have rated Dick Smith on Two Notch as a very good company to do business with. But having to deal with constant surveys is very annoying and the last time I will respond. If the only way you can judge a dealership is by surveys you have problems that surveys will not fix. The dealership is not the problem. More

Lot of miscommunication, but problem has been addressed. Scheduled an appointment and truck was not serviced as scheduled. Scheduled an appointment and truck was not serviced as scheduled. More

Very friendly staff and very knowledgeable about my vehicle. The waiting area was very clean and comfortable. vehicle. The waiting area was very clean and comfortable. More

The service manager stepped in and ensured my experience ended well. Thank you! Keep the good work. ended well. Thank you! Keep the good work. More

Service was done in a timely manner and actually completed sooner than expected. Service Rep, Daniel George was very nice and professional. completed sooner than expected. Service Rep, Daniel George was very nice and professional. More

My car was serviced on a Saturday when it was opened for part of the day , however the car was checked and oil was changed in that time frame . I was very satisfied with the results . Keep up the good part of the day , however the car was checked and oil was changed in that time frame . I was very satisfied with the results . Keep up the good works please . More

Service department not what it used to be. Service advisors need to listen and communicate better. Seems to be great deal of turn-over in employees, doesn’t give customer much confidence in wo Service advisors need to listen and communicate better. Seems to be great deal of turn-over in employees, doesn’t give customer much confidence in work product. More

Too expensive. Overcharged me, big time. I won’t be a repeat customer. I will go to Zeagler’s in the future. Overcharged me, big time. I won’t be a repeat customer. I will go to Zeagler’s in the future. More

Courteous and fast service. From placing appointment to finish, all professional. Also learned warranty had expired. From placing appointment to finish, all professional. Also learned warranty had expired. More