Dick Smith Ford of Columbia - Service Center

We were passing through Columbia and had truck issues. They took is in and looked at the truck on the spot instead of saying no. They got us in and out, and back on the road. They took is in and looked at the truck on the spot instead of saying no. They got us in and out, and back on the road. More

My purchase experience with sales was good. Found what I wanted and the process was easy. The Service Department is great! Valet service is so nice. All the advisers and the Service Manager a Found what I wanted and the process was easy. The Service Department is great! Valet service is so nice. All the advisers and the Service Manager are friendly and helpful. Thankfully I haven't needed anything major but they keep my vehicle running perfectly. More

There's a repeat issue with the battery ? ?- electrical something - we don't know but he knows the history and does all that he can to assure customer satisfaction and quality service - each t ?- electrical something - we don't know but he knows the history and does all that he can to assure customer satisfaction and quality service - each time More

I appreciate the professionalism of the staff members whom we encountered. Jovani gave us timely updates. whom we encountered. Jovani gave us timely updates. More

We are from out of town and had the water pump go out they were able to get us in and fix it that day along with an oil change and tire sensor change out they were able to get us in and fix it that day along with an oil change and tire sensor change out More

They kept me abreast of every detail good or bad pertaining to my vehicle. The Service Rep was India she was absolutely wonderful and very informative. I felt she went above and beyond for me. I wou pertaining to my vehicle. The Service Rep was India she was absolutely wonderful and very informative. I felt she went above and beyond for me. I would indeed send my family and friends to Dick Smith Ford of Columbia. More

Everyone is friendly, on time, the work is done right. I have a comfortable place to work while they serviced my truck. Literally nothing they could be doing better. I have a comfortable place to work while they serviced my truck. Literally nothing they could be doing better. More

Great repair service and customer service. Fored commitment. Tyler kept me well informed. Thank you. Fored commitment. Tyler kept me well informed. Thank you. More

He made it easy and was willing to help any way he could. He went the extra mile to help make the situation less stressful He went the extra mile to help make the situation less stressful More

He was very professional and patient with my questions. He explained my bill to me in detail. A welcomed experience. He explained my bill to me in detail. A welcomed experience. More