Back

Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
156 Reviews

156 Reviews of Dick Smith Ford of Columbia - Service Center

Sort by
April 16, 2025

Nicholas was a great service representative who kept me posted on the status of my service. More

by SALTERX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

The only place I trust with my F350. They got me in and fixed on the same day. More

by Todd Bales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie in service
April 15, 2025

Great service and great communication. ( just trying to get the 15 word minimum that all) More

by JASHAUNH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel
April 15, 2025

My truck sat in your shop for a week before someone looked at it. Did not know that it would take that long. They could have been upfront with me. Next day went to another shop down the street and got More

by willhayes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I know now the service at this particular dealership is ridiculous. Charged me almost $400 for a service they did not supply on my vehicle. I paid for an extended warranty which they sold me at the time of More

by TYRONEHINES1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
April 15, 2025

Easy to work with on services needed , when you have the need for it. The tech I had was great More

by SOURR1902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 14, 2025

Very Convenient Courteous convenience, fast and efficient was a great experience, and the car was delivered to me More

by Rvick
Recommend Dealer
Yes
April 13, 2025

Professional and fast He was very courteous on everything I needed done for my vehicle and had the service done for me in a fast timely manner! More

by MIKE205CC
Recommend Dealer
Yes
Employees Worked With
Giovanni
April 13, 2025

Customer service and John Ling are the best . It was not difficult to purchase a car or explain any concerns you have. More

by SABAUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Knowledgeable staff. Answers all questions. Speedy service. Thanks for the coffee and snack machines.yea More

by PAT.SAMONSKY
Recommend Dealer
Yes
Employees Worked With
Tyler
...
5
...