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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
448 Reviews

448 Reviews of Dick Smith Ford of Columbia - Service Center

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April 21, 2025

The service team was extremely efficient and professional and made getting an oil change easy. More

by PATRICK@THESOUTHERNGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 20, 2025

Tom was the person that help me. After looking up my car he told me what needed to be done. I had some concerns about the back brakes. He said he would have them checked out. The wai More

by LZEIG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
April 20, 2025

I appreciate their immediate response to me when I drove into the service area. Tyler explained what they did to service my car & printed me a copy of all that they checked on my car. More

by Mcallister616885
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
Apr 20, 2025 -

Mcallister616885 responded

Thank Dick Smith employee, Tyler, for service well done.

Apr 20, 2025 -

Mcallister616885 responded

Thank Dick Smith of Columbia for having hired Tyler in the service area. The service was well done.

April 19, 2025

The scheduling system works great: they were punctual, polite, and got the work done efficiently. The waiting area is pleasant with water, coffee, and other drinks available. This place is my first choice More

by MIKE.CAKORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner was super!
April 18, 2025

Great service job and getting me in and out and will be back for future service More

by JMCRIM1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 18, 2025

They were Very quick changing the oil in my truck. All personnel were friendly and courteous. More

by NO20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India
April 18, 2025

Marcus did an excellent job with replacing the battery. It is placed in such a difficult position, so kudos Marcus! The mobile service saved me from having to tow my car, too! More

by Dead Battery Blues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Marcus
April 17, 2025

Great service department and helpful employees at check-in . Keep up the amazing work for customers More

by SILWIL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 17, 2025

Katie was so sweet and kind to me I love her spirit and she kept me updated with everything that was needed to be done and when it was gonna be ready omg thanks girl your the bomb I came and picked up roya More

by 123LUCY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thedron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl that works at the cashiers dept with the colorful hair she very kind to
April 17, 2025

Great experience. Oil change and tire rotation. India, my service advisor was very friendly and helpful More

by DEBREWCAMERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel
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