Dick Smith Ford of Columbia - Service Center

Great customer service The experience was good and I will be back in the future. be back in the future. More

The staff seem to be very friendly and knowledgeable and work together as a team. work together as a team. More

Easy to deal with. Answered all my questions Made it easy to get repairs done. Answered all my questions Made it easy to get repairs done. More

My vehicle serviced seemed rushed and incomplete. I don’t believe my tires were NOT really rotated due to the fact that I had one of my tires pressure lower than the others and the position never cha I don’t believe my tires were NOT really rotated due to the fact that I had one of my tires pressure lower than the others and the position never changed on the display after the rotation, no hand marks from the brake dust indicting that the wheels were not touched but I couldn’t prove it. The technician insisted that he rotated them so I left it alone but strongly believe he didn’t and my oil change percentage wasn’t reset. I did that myself down the highway. More

Nick was nice and helpful. However, I expected that my F150 fluids would be topped off. So after I noticed, I had to drive out to an autoparts store to buy fluids and top eve However, I expected that my F150 fluids would be topped off. So after I noticed, I had to drive out to an autoparts store to buy fluids and top everything off. The coolant level was on minimum. At the oil change before this one, the serviceman ran my F150 through the washer at the dealership and topped off the fluids. That was nice and I appreciated that. Every time I’ve had the oil changed at a Ford dealership, they have asked me what type of oil I want to use. No one asked this time, so I really don’t know what type oil was put in, based on the invoice. More

Awesome place to get my vehicle serviced and repaired Thanks to Paxton and the trucks shop team. Thanks to Paxton and the trucks shop team. More

Appointment was on time, returned vehicle to my home afterwards. Thx for the timely service afterwards. Thx for the timely service More

Excellent service center. They did exactly what they said they would do when they said they would do it. Additional work recommended but no pressure rendered. Very courteous a They did exactly what they said they would do when they said they would do it. Additional work recommended but no pressure rendered. Very courteous and accommodating. Excellent dealership. More

Oil Change and tire rotation was quick. That is what I wanted to say. Why? That is what I wanted to say. Why? More

I have bought three vehicles from this dealership and I always get good service there always get good service there More