Dick Smith Ford of Columbia - Service Center

I see the effort of the dealership trying to meet customers need. Only suggestion i jave is bring back the water bottles customers need. Only suggestion i jave is bring back the water bottles More

Great job by the service writer Giovanni, he was very professional and reliable. Thanks for a great service professional and reliable. Thanks for a great service More

E excellent service. From rep to mechanics We're responsive, and answered all my quotations. From rep to mechanics We're responsive, and answered all my quotations. More

Thanks Worked to ensure my vehicle was repaired in a timely manner where I can feel safe driving it. timely manner where I can feel safe driving it. More

Wonderful customer service and explained everything that was worked on within my truck Outstanding service was worked on within my truck Outstanding service More

Very warm very inviting This dealership caters to my needs, and I really appreciate the service personnel needs, and I really appreciate the service personnel More

Great customer service The experience was good and I will be back in the future. be back in the future. More

My newly purchased used truck had an issue. They got me a loaner, and worked hard to completely resolve everything. Exemplary service. Trevor Ellis in sales and Giovani Bencini in service were They got me a loaner, and worked hard to completely resolve everything. Exemplary service. Trevor Ellis in sales and Giovani Bencini in service were excellent. More

My vehicle serviced seemed rushed and incomplete. I don’t believe my tires were NOT really rotated due to the fact that I had one of my tires pressure lower than the others and the position never cha I don’t believe my tires were NOT really rotated due to the fact that I had one of my tires pressure lower than the others and the position never changed on the display after the rotation, no hand marks from the brake dust indicting that the wheels were not touched but I couldn’t prove it. The technician insisted that he rotated them so I left it alone but strongly believe he didn’t and my oil change percentage wasn’t reset. I did that myself down the highway. More

Nick was nice and helpful. However, I expected that my F150 fluids would be topped off. So after I noticed, I had to drive out to an autoparts store to buy fluids and top eve However, I expected that my F150 fluids would be topped off. So after I noticed, I had to drive out to an autoparts store to buy fluids and top everything off. The coolant level was on minimum. At the oil change before this one, the serviceman ran my F150 through the washer at the dealership and topped off the fluids. That was nice and I appreciated that. Every time I’ve had the oil changed at a Ford dealership, they have asked me what type of oil I want to use. No one asked this time, so I really don’t know what type oil was put in, based on the invoice. More