Dick Smith Ford of Columbia - Service Center

Very bad that service advisor Vicky will not talk to you. Think it’s a black thing.don’t think she really care for all races of peoples. Think it’s a black thing.don’t think she really care for all races of peoples. More

Horrible customer service 4 hours to get oil change and tried to rip me off on purchasing a new tire. Do not buy or get your car serviced at this dealership. They also have zero new cars on the lot. tried to rip me off on purchasing a new tire. Do not buy or get your car serviced at this dealership. They also have zero new cars on the lot. More

The team in service went above and beyond to take care of my wife’s vehicle. They worked for US to accommodate our situation! my wife’s vehicle. They worked for US to accommodate our situation! More

Drive 36 miles around trip from Blythewood, South Carolina to Dick Smith Ford for a oil change and tire alignment. They had stopped doing service work at 9:00 am. If they are not doing service work o Carolina to Dick Smith Ford for a oil change and tire alignment. They had stopped doing service work at 9:00 am. If they are not doing service work on cars they sale, why buy one there. More

My wife tried to make an appointment for an oil change. Service told her first come first serve. She took the car. 4 hours! She finally left. We won’t go back. Bought 2 vehicles. Wont buy again! Service told her first come first serve. She took the car. 4 hours! She finally left. We won’t go back. Bought 2 vehicles. Wont buy again! More

Traveling back home to Alabama and had a charging issue on a 2018 F450. Several ford dealers said they couldn’t even check it for a couple of days! Really? I guess if you’re from out of state, you don’t ha on a 2018 F450. Several ford dealers said they couldn’t even check it for a couple of days! Really? I guess if you’re from out of state, you don’t have vehicle problems. Spoke to Rick in service and he said to bring it in. Repair made and back on the road! Thanks Dick Smith Ford! A+ More

Harry is a great service representative. He care of my truck on the oil change and repair on the sun roof. Thanks Dick Smith for your service after the sale. truck on the oil change and repair on the sun roof. Thanks Dick Smith for your service after the sale. More

I had a great experience during my visit. Not only did the technician change the oil topped off my other fluids he also washed my truck. My service advisor Rick Wheeler explained in detail everything that the technician change the oil topped off my other fluids he also washed my truck. My service advisor Rick Wheeler explained in detail everything that would be done and additionally checked for recalls . He was very informative and knowledgable. I will be a returning customer. More

Recall Called service department and made an appointment to come in for a recall. They took the car in immediately and approximately 45 minutes later it was Called service department and made an appointment to come in for a recall. They took the car in immediately and approximately 45 minutes later it was done. Personnel courteous and friendly. More

Excellent Went in without appointment. They started right away while I waited. The only reason I gave 4 stars instead of 5 is the labor price. Went in without appointment. They started right away while I waited. The only reason I gave 4 stars instead of 5 is the labor price. More