Dick Scott Motor Mall - Service Center
Fowlerville, MI
287 Reviews of Dick Scott Motor Mall - Service Center
Recall Great service ,fast response Friendly and safe environment during this coved 19 pandemic. Stayed in touch with me via text ( updating me with the pr Great service ,fast response Friendly and safe environment during this coved 19 pandemic. Stayed in touch with me via text ( updating me with the progress of my vehicle recall repair ) More
Great service on Chevy I purchased a used Chevy from Dick Scott last fall, and it was in need of some repairs. Jud Scott set me up with a service appointment, and Chris Coll I purchased a used Chevy from Dick Scott last fall, and it was in need of some repairs. Jud Scott set me up with a service appointment, and Chris Collins took great care of me. Thank you for taking care of the the repairs so quickly and with quality and care! More
Very pleasant vist....friendly and did a great job fixing our Jeep. So looking forward to our next visit.did a great jog and thanks you so much our Jeep. So looking forward to our next visit.did a great jog and thanks you so much More
Easy and Hassle Free It was easy. I just dropped off my vehicle for service, and a loaner was waiting for me. After I returned it, I was asked my opinion of how much I e It was easy. I just dropped off my vehicle for service, and a loaner was waiting for me. After I returned it, I was asked my opinion of how much I enjoyed it. More
My Sale Person was Professional. Service Manager...not so. With the last Service personnel change due to Jesse and Scott's leaving the dealership; I had my first big problem with service for my my van. I don With the last Service personnel change due to Jesse and Scott's leaving the dealership; I had my first big problem with service for my my van. I don't have any of the details with me at work, but i definitely was left with the feeling that for my next auto purchase; I will shop around vs. "just" go to my local Chrysler/Dodge dealer. More
Reliable and fast. Excellent customer service and great pricing. Award winning facility overall. Everyone is polite and respectful when you walk through the door. Awespme pricing. Award winning facility overall. Everyone is polite and respectful when you walk through the door. Awespme More
Chris did an excellent job with communication and making sure everything I needed was took care of on my truck. Even recommended to have and alignment because of the miles my truck had accumulated. His com sure everything I needed was took care of on my truck. Even recommended to have and alignment because of the miles my truck had accumulated. His communication far exceeded my expectations. Chris is a great asset to Dick Scott motor mall! More
Got it fixed but I recently had a loose heat shield rattle fixed. When I came to pick up the vehicle, I was told it was out the service area on a particular side. Af I recently had a loose heat shield rattle fixed. When I came to pick up the vehicle, I was told it was out the service area on a particular side. After going that way and not finding it, I came back in and went out the other door. When I found my vehicle it was covered in dirt and mud. It had been test driven on a dirt road. I brought it to their attention, and the quickly took it to get it washed. However, when I get it back, it was better, but still had mud caked in the wheel wells, and the back was muddy. The people were nice enough, but it just bugged me that they had driven it down a dirt road, and felt that was OK to return to me that way. I will still go here because of the convenience, and their shuttle services is excellent...just please be attentive to the details. Thanks, More
Excellent service as always ! Dennis does a wonderful job personally scheduling the vehicle service pick-ups and loaner drop-offs. His efforts help to minimize the impact of any se Dennis does a wonderful job personally scheduling the vehicle service pick-ups and loaner drop-offs. His efforts help to minimize the impact of any service requirements, planned or not. He is the one Dick Scott employee that every customer interacts with, and he always has a smile ! More