Dick Scott Motor Mall - Service Center

Dick Scott Motor Mall I have always been treated very well by this dealership and have referred several friends and neighbors to the dealer, even though it is quite a dista I have always been treated very well by this dealership and have referred several friends and neighbors to the dealer, even though it is quite a distance away. Everyone has had a similar experience and speaks highly of Dick Scott Motor Mall. More

very nice time The service was very good they did thejob right they were professional and kind would reccomd them to everyone and I will bringback again anytime The service was very good they did thejob right they were professional and kind would reccomd them to everyone and I will bringback again anytime More

Fast friendly service Came in for you oil change on my new Dodge vehicle. Was so happy with the fast and courteous service I made an appointment for my Chevy. Came in for you oil change on my new Dodge vehicle. Was so happy with the fast and courteous service I made an appointment for my Chevy. More

Some good, some bad Two service guys are great. Older lady in office is super. All others I've met just seem miserable.....and that includes the "boss types". Also, di Two service guys are great. Older lady in office is super. All others I've met just seem miserable.....and that includes the "boss types". Also, dirty waiting room (which is the size of a walk-in closet) and collision office is filthy. More

Treats like family! Always eager to please. Addresses the situation gets the job done ASAP! Makes sure your not charged if the work to be done is under warrenty! Very kin Always eager to please. Addresses the situation gets the job done ASAP! Makes sure your not charged if the work to be done is under warrenty! Very kind and respectful employees. Makes sure your happy with their work! More

Service visit/after market warranty repairs Our daughter bought a used Jeep vehicle from another local dealership and an after-market warranty. When the truck needed attention, we decided to no Our daughter bought a used Jeep vehicle from another local dealership and an after-market warranty. When the truck needed attention, we decided to not return to that dealership and chose Dick Scott for assistance. We have had to visit Dick Scott for repairs twice in the past six months for some computer/electronic related issues. The service manager, Scott Combs has been notably exceptional to work with; he was kind and receptive to our concerns, worked extra hard with the warranty company to get everything taken care of appropriately, and arranged a rental to be provided when the truck repairs exceeded seven days. He was patient with our phone calls, checked in with us in a timely manner, and explained the repairs and warranty approval process in detail so we knew what to expect, and we felt that we could trust him to make sure the truck was repaired properly. The repairs were completed, the warranty company was responsible for their portion, and my daughter's cost was fair. Scott was the integral factor in making this a positive experience! More

Good service Visit to Dick Scott Dodge in Fowlerville was a very satisfying experience. Service Manager Scott goes well beyond expectations and delivers an experie Visit to Dick Scott Dodge in Fowlerville was a very satisfying experience. Service Manager Scott goes well beyond expectations and delivers an experience which is both safe and detailed to a fault. I can highly recommend this dealership to those who are looking for an honest and thorough experience. Sincerely Craig W. More

Knowledgeable, timely, friendly service.. Best dealership I have ever worked with. Sales, Nelson Cypher to service Jesse and Scott Combs very knowledgeable and curtious. Service/recall handled Best dealership I have ever worked with. Sales, Nelson Cypher to service Jesse and Scott Combs very knowledgeable and curtious. Service/recall handled in timely manner. Vehicle runs great. Better than new. Next time a vehicle is needed I will contact Dick Scott Motor Mall. PS. I am a very particular customer. More

Personal and Professional Made sure I was informed and satisfied with service at all times. The drivers were quick and professional when picking up and dropping off my vehicle Made sure I was informed and satisfied with service at all times. The drivers were quick and professional when picking up and dropping off my vehicle. More

Best service experience. I had been going to a local auto repair shop because I have an older Dodge. That shop had caused me extra problems. So I started to go to Dick Scott I had been going to a local auto repair shop because I have an older Dodge. That shop had caused me extra problems. So I started to go to Dick Scott Dealership for service about three years ago. I cannot thank Scott Combs enough for all his help to work with me in fixing several problems I was having. He was great at identifying and then setting priority so that I could get the work done gradually and within my budget. I observed him working with other customers as well. He is the best service person I have ever worked with. His expertise for auto mechanical problems showed up right away and he is good at explaining things in a non-mechanical way, so that I could understand. I again, I can not thank him enough for all his help and I will not take my Dodge anywhere else for service. More