Back

Dick Scott Motor Mall - Service Center

Fowlerville, MI

not yet
rated
287 Reviews

287 Reviews of Dick Scott Motor Mall - Service Center

Sort by
April 07, 2018

Regular service Came in for my regular oil change and tire rotation. Guys at desk got my truck back quickly. I didn’t have to wait too long. Truck was returned quickl More

by cbbutler13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Apr 17, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have been able to make your service visit quick and easy! We look forward to seeing you on your next visit with us!

March 31, 2018

Excellent Oil change was started at time quoted. It was accomplished in a timely manner. Ashley is a great person to go to for information and assistance. More

by bsonlit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley C Frantz
Apr 17, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and provide you with excellent customer service!

March 31, 2018

Great service Ashley is Friendly and sweet. She Makes sure I'm taken good care of. She always Gets me in and out quickly. She always gets me Great prices. More

by Kaia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley C Frantz, Megan Chapdelaine
Apr 17, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear Ashley provides you with such excellent customer service! We look forward to seeing you on your next visit!

March 31, 2018

Took a loooooooonnnnnnnngggggggg time Quoted 1 hour service appointment to align front wheels. Took 2.5 hours. No one called to tell me that it was going to be such a long time. I had More

by renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scot Butash, Scott Combs, Ashley C Frantz
Apr 05, 2018 -

Dick Scott Motor Mall responded

Thank you for your comments. Our goal at Dick Scott Motor Mall is complete satisfaction and exceptional service to all customers. We apologize you were not provided with the superior customer service our dealership strives to show our customers. We take all comments and concerns seriously. Our Service Manager has been made aware of your experience.

March 30, 2018

Wonderful service! I was having some problems with the rear end in my 2016 Jeep. Scott Combs was able to get my Jeep in the same day to diagnose what was wrong, I was is More

by CindyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Apr 17, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear Scott was able to make your visit with us quick and efficient!

March 26, 2018

Helpful and friendly. Needed some warranty work done on a vehicle. I was served with a smile and I got all the information I needed to get my vehicle fixed. More

by Sunny552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley C Frantz
Apr 05, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear you were provided you with great customer service!

March 26, 2018

Wonderful, Fast, and Easy Needed work done on my jeep. Both Ashley and Amelia made this experience painless, quick, and easy! Did a great job on my jeep too! More

by MZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia Smyth, Ashley C Frantz
Apr 05, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear Ashley and Amelia provided you with great customer service!

March 24, 2018

Wrangler oil change Great service and scheduling is easy and convenient. Great place to get service done. Service personnel are friendly, helpful and professional. I get More

by gmtorsch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley C Frantz
Mar 26, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear you have been provided with excellent customer service! We look forward to seeing you again on your next visit with us!

March 23, 2018

Oil change I got there 15 minutes early and Scott Took the car right in Only took half hour didn't have to wait long after working all day More

by spears8500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Scott Combs
Mar 26, 2018 -

Dick Scott Motor Mall responded

Thank you for your comments! We appreciate you taking the time to review your experience with us!

March 23, 2018

Jeep repair Took our Jeep in for a misfire, the work was done in a couple days. They also suggested we do tranny flush, which we did. When we arrived home a trail More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash
Mar 26, 2018 -

Dick Scott Motor Mall responded

We apologize for your inconvenience and appreciate you giving us the opportunity to correct the issue. We take all comments and concerns seriously and will use them to improve our process moving forward.

...
24
...