Dick Scott Motor Mall - Service Center
Fowlerville, MI
287 Reviews of Dick Scott Motor Mall - Service Center
Regular service Came in for my regular oil change and tire rotation. Guys at desk got my truck back quickly. I didn’t have to wait too long. Truck was returned quickl Came in for my regular oil change and tire rotation. Guys at desk got my truck back quickly. I didn’t have to wait too long. Truck was returned quickly and just as clean as when I brought it in. More
Excellent Oil change was started at time quoted. It was accomplished in a timely manner. Ashley is a great person to go to for information and assistance. Oil change was started at time quoted. It was accomplished in a timely manner. Ashley is a great person to go to for information and assistance. More
Great service Ashley is Friendly and sweet. She Makes sure I'm taken good care of. She always Gets me in and out quickly. She always gets me Great prices. Ashley is Friendly and sweet. She Makes sure I'm taken good care of. She always Gets me in and out quickly. She always gets me Great prices. More
Took a loooooooonnnnnnnngggggggg time Quoted 1 hour service appointment to align front wheels. Took 2.5 hours. No one called to tell me that it was going to be such a long time. I had Quoted 1 hour service appointment to align front wheels. Took 2.5 hours. No one called to tell me that it was going to be such a long time. I had to keep asking. After 2 hours I asked and they had not yet gotten my vehicle on the hoist. I feel like the reason that it finally got on the hoist was that I pestered them . If I hadn't pestered them I may still be there ..... waiting. More
Wonderful service! I was having some problems with the rear end in my 2016 Jeep. Scott Combs was able to get my Jeep in the same day to diagnose what was wrong, I was is I was having some problems with the rear end in my 2016 Jeep. Scott Combs was able to get my Jeep in the same day to diagnose what was wrong, I was issued a loaner vehicle that was the same model as my car, which was nice. The repairs took only four days and Scott kept us abreast of the progress. The service and communication where outstanding. More
Helpful and friendly. Needed some warranty work done on a vehicle. I was served with a smile and I got all the information I needed to get my vehicle fixed. Needed some warranty work done on a vehicle. I was served with a smile and I got all the information I needed to get my vehicle fixed. More
Wonderful, Fast, and Easy Needed work done on my jeep. Both Ashley and Amelia made this experience painless, quick, and easy! Did a great job on my jeep too! Needed work done on my jeep. Both Ashley and Amelia made this experience painless, quick, and easy! Did a great job on my jeep too! More
Wrangler oil change Great service and scheduling is easy and convenient. Great place to get service done. Service personnel are friendly, helpful and professional. I get Great service and scheduling is easy and convenient. Great place to get service done. Service personnel are friendly, helpful and professional. I get all my service done here when ever it is needed. More
Oil change I got there 15 minutes early and Scott Took the car right in Only took half hour didn't have to wait long after working all day I got there 15 minutes early and Scott Took the car right in Only took half hour didn't have to wait long after working all day More
Jeep repair Took our Jeep in for a misfire, the work was done in a couple days. They also suggested we do tranny flush, which we did. When we arrived home a trail Took our Jeep in for a misfire, the work was done in a couple days. They also suggested we do tranny flush, which we did. When we arrived home a trail of tranny fluid followed us. I immediately called Service desk,was put on hold for five minutes before I hung up and called back. Left message to have them call me back which they did. Scott the service manager was very helpful, I know he doesn't do the work and has the unfortunate job of taking complaints. It seems like they may want to check the vehicles they service a little more thourogh before they release them. I run my own service company and know that if I leave a job that wasn't done properly the repercussions follow me. Have been bringing my vehicles here for a while now and have always been satisfied. My time is also valuable, and don't want to go back for something that I don't think should have happened in the first place. In conclusion, they did correct the problem and I will return, however I think there should have been some type of compensation for my time. More