Dick Scott Motor Mall - Service Center

Positive 👍 Very happy. They are on time. Great customer service. This dealership has integrity! I’ve always have had a good experience at Dick Scott Motor Mall Very happy. They are on time. Great customer service. This dealership has integrity! I’ve always have had a good experience at Dick Scott Motor Mall in Fowlerville. More

Recall and Warranty repair I am only giving 3 stars due to the fact that my vehicle was not washed or vacuumed. Every other dealership I have taken my cars to have done so no m I am only giving 3 stars due to the fact that my vehicle was not washed or vacuumed. Every other dealership I have taken my cars to have done so no matter what service was performed. Other than that I found the staff to be very helpful. More

It’s always good I starting buying new trucks in 1972 all GMs this is my first Ram.I have had a few problems but Scott in the service department at Dick Scott in Flowe I starting buying new trucks in 1972 all GMs this is my first Ram.I have had a few problems but Scott in the service department at Dick Scott in Flowervill Mich. is by far the best service manager I’ve work with.Pepole like Scott are why dealerships do so well. Thanks Scott!!!! More

Great Customer Service You have always made thangs wright and go above and beyond for your customers I will never go anywhere eles Thanks agian for yor dedicated work i hope You have always made thangs wright and go above and beyond for your customers I will never go anywhere eles Thanks agian for yor dedicated work i hope you enjoyed your lunch we sent today More

EXCELLENT SERVICE, EXCELLENT HOURS KEPT ME POSTED ON WHAT WAS GOING ON.WITH THE PARTS BACK ORDERED. HAD A RENTAL FROM DAY 1. EVEN CAME TO MY WORK SITE AND PICKED UP MY TRUCK. KEPT ME POSTED ON WHAT WAS GOING ON.WITH THE PARTS BACK ORDERED. HAD A RENTAL FROM DAY 1. EVEN CAME TO MY WORK SITE AND PICKED UP MY TRUCK. More

Service was great! Scott C in service was great! He walked me through all the info, and was really knowledgeable about the issue I was having. Amelia was great too and m Scott C in service was great! He walked me through all the info, and was really knowledgeable about the issue I was having. Amelia was great too and made sure the process went smooth! More

ALWAYS GOOD I'm leasing a jeep compass ,which I love the service is always great they get me in and out quickly. Im just disappointed they don't wash your car an I'm leasing a jeep compass ,which I love the service is always great they get me in and out quickly. Im just disappointed they don't wash your car anymore it was a nice service service More

Lack of attention to detail Replaced my oil with standard oil when I told them twice to use synthetic oil. I went back to the dealer yesterday and they changed it again with the Replaced my oil with standard oil when I told them twice to use synthetic oil. I went back to the dealer yesterday and they changed it again with the correct oil. This is the second oil change since the first of the year that I've had a problem with. In both cases, as well as the replacement one yesterday, there were oily hand prints on the fenders and hood and oil from the bottles all over the engine cover which was left loose on top of the engine yesterday. In addition, on the previous oil change, they failed to top off the fluids. I have been going to this dealership for years with no problems. They have made personnel changes in service and service write-up that have had a negative impact on customer service and satisfaction. I will be looking for another dealer for service. More

Very Professional! I've gotten many oil changes here and am always impressed with how professional and courteous the staff are. The service is always quick and comprehe I've gotten many oil changes here and am always impressed with how professional and courteous the staff are. The service is always quick and comprehensive. More

Check engine light was on on my car. I brought the car in order to understand why the check engine light was on. I mentioned that after my last oil change at Dick Scott Motor Mall, I h I brought the car in order to understand why the check engine light was on. I mentioned that after my last oil change at Dick Scott Motor Mall, I had noticed oil on the concrete under my car. My car was checked and no problems were reported. The gentlemen working on the car were extremely nice. The check engine light was turned off and I was not charged for the visit. The work was completed very quickly. Thank you. Sharon Cooper More