Dick Scott Motor Mall - Service Center

Great Service Everyone person that I encountered that day were knowledgeable and helpful, the only thing I question is that no one could have checked my tire pressu Everyone person that I encountered that day were knowledgeable and helpful, the only thing I question is that no one could have checked my tire pressure, as I paid to have my tires rotated and I knew how my tires were rotated because of the tire pressure, it was off. The left front and rear right matched and the left rear and front right matched and the pressure was the same when I brought my Jeep in for service, otherwise the service was great in all other aspects. More

Oil Change Service The work was done quickly and professionally. Scheduling was no problem and the staff were friendly and courteous. I have been pleased with the serv The work was done quickly and professionally. Scheduling was no problem and the staff were friendly and courteous. I have been pleased with the service department staff in all dealings since purchasing my mini-van in late 2017. More

Satisfied customer Every time I deal with the people there they are friendly, helpful and very knowledgeable. Had some body work done recently, excellent job, looks lik Every time I deal with the people there they are friendly, helpful and very knowledgeable. Had some body work done recently, excellent job, looks like new. More

Excelllent!! People were friendly, made me glad to be there. Answered all my questions! great experience! Jesse was able to help me with all my requests. I will People were friendly, made me glad to be there. Answered all my questions! great experience! Jesse was able to help me with all my requests. I will definitely bring my car there for all of its care! More

Quick and friendly So glad to see Jessie back in service. He is a great person to deal with. I always get great service that is quick and friendly. So glad to see Jessie back in service. He is a great person to deal with. I always get great service that is quick and friendly. More

Fast service & made me a priority. Bought a brand new jeep wrangle and after 2 1/2 weeks it wouldn't start in our driveway. Had it towed there and was fixed the next day. Bought a brand new jeep wrangle and after 2 1/2 weeks it wouldn't start in our driveway. Had it towed there and was fixed the next day. More

Warranty work Work done in a timely manner. Friendly service advisor and clean waiting room. Appointment was made and vehicle was worked on promptly and was done at Work done in a timely manner. Friendly service advisor and clean waiting room. Appointment was made and vehicle was worked on promptly and was done at the time promised. More

Had a recall issue solved and oil change Very good service. Mirror was slightly damaged by service tech and service ordered a whole new mirror. Very appoligetic and handled very well. Only th Very good service. Mirror was slightly damaged by service tech and service ordered a whole new mirror. Very appoligetic and handled very well. Only thing that bothered me was no one could answer my question if milage is reimbursed on a lease vehicle for recalls as the miles would have not been put on vehicle if recall had not happened. Ram/ Dodge should address this issue and inform their dealers. No problem with dealer at all. They are great!! More

Service Center was Excellent Everyone I talked to was very helpful and willing to look into anything they didn't know whether it was in person or on the phone. Everyone I talked to was very helpful and willing to look into anything they didn't know whether it was in person or on the phone. More

Oil change experience Took our new Pacifica Van in for its first oil change. We had an appointment and everything went well. Job was completed in a very timely manner and a Took our new Pacifica Van in for its first oil change. We had an appointment and everything went well. Job was completed in a very timely manner and are quite satisfied with the whole experience. The price of the oil change did seem a little bit pricy even though it required synthetic oil...also no car wash. I know some other companys that charge a little less and throw in a car wash. For 78.00 that would have been a very nice gesture. Just sayin... More