Dick Scott Motor Mall - Service Center

Friendly, efficient and exceed expectations. Always on top of things. Friendly. Comfortable area to wait in with coffee. Explain service rendered and charges. Give you points that can be used Always on top of things. Friendly. Comfortable area to wait in with coffee. Explain service rendered and charges. Give you points that can be used as money for further service. More

Fast,friendly and affordable. Fast friendly affordable service. Quick turnaround out of work performed. Timely delivery as promised. Clear instructions how to preserve the underco Fast friendly affordable service. Quick turnaround out of work performed. Timely delivery as promised. Clear instructions how to preserve the undercoating job that was performed. Easy scheduling and even offered a shuttle service back to Lansing that we didn’t need....could’ve used though if necessary. We drive from Lansing to Fowlerville for service on our Jeep exclusively. More

Brake Service Customer service was great. Price was a little more than I was expecting when I got there. They did a good job of explaining the work and giving an es Customer service was great. Price was a little more than I was expecting when I got there. They did a good job of explaining the work and giving an estimate. More

Fast n easy In and out very pleasant. Everyone was nice courteous and efficient. Talked to me about some concerns about my dashboard peeling off. Would like some In and out very pleasant. Everyone was nice courteous and efficient. Talked to me about some concerns about my dashboard peeling off. Would like some results on that issue. More

body work my truck was returned to me with rubbing compound all over it but i brought it to there att. and it was fixed in no time. my truck was returned to me with rubbing compound all over it but i brought it to there att. and it was fixed in no time. More

My problem was addressed promptly and completely! As a part of our purchase agreement, some minor paint damage on the rear bumper of our 2017 Jeep Compass needed to be addressed. Because I am particu As a part of our purchase agreement, some minor paint damage on the rear bumper of our 2017 Jeep Compass needed to be addressed. Because I am particular about my cars, I was concerned about how well it would turn out. The body shop at Dick Scott did a GREAT job! You can't tell it from brand new. They did an excellent job of matching the paint. When I picked it up, they had cleaned the vehicle inside and out as well. We are VERY pleased! More

Bad Communication Communication could use an upgrade. Hiring more mechanics could potentially make the company run smoother. Went to pick up my vehicle after half of a Communication could use an upgrade. Hiring more mechanics could potentially make the company run smoother. Went to pick up my vehicle after half of a month and it wasn't even on the hoist! Had to pay money on labor even though the issue wasn't resolved. Service personnel was friendly, but with my overall experience I'm going to have to pass on this dealership. More

Pacifica Maintenance Dick Scott runs a good service dept. The Service Advisor, Jesse Shelton, is very professional and knows what he’s doing. Good to deal with. I think Dick Scott runs a good service dept. The Service Advisor, Jesse Shelton, is very professional and knows what he’s doing. Good to deal with. I think the techs are very qualified as well. It’s just a good shop. More

My Jeep is in tip top condition We brought or Jeep into Dick Scott for repair on damage caused by a front end collision. They fixed the damage, worked well with my insurance and I a We brought or Jeep into Dick Scott for repair on damage caused by a front end collision. They fixed the damage, worked well with my insurance and I am glad to have such prompt service and quality repairs. More

Always Excellent! Excellent service, have purchased two vehicles from here, no issues. Routine maintnence is always a breeze to schedule and they always take care of me Excellent service, have purchased two vehicles from here, no issues. Routine maintnence is always a breeze to schedule and they always take care of me 😊 More