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Dick Scott Motor Mall - Service Center

Fowlerville, MI

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287 Reviews

287 Reviews of Dick Scott Motor Mall - Service Center

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October 19, 2018

NEVER GOT A CALL BACK BROUGHT MY JEEP CHEROKEE IN MONTHS AGO, DUE TO A CHECK ENGINE LIGHT.....NEVER GOT A CALL BACK WHEN PART ARRIVED WAS TOLD IT WAS A COMMON ISSUE. More

by frankbowles111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Shelton
Oct 23, 2018 -

Dick Scott Motor Mall responded

We are sorry to hear you had a negative experience at our Dealership; at Dick Scott Motor Mall our goal is complete satisfaction and exceptional service to all customers. We understand your frustration and we are sincerely sorry that we did not keep you accurately informed. Our Service Manager has been made aware of your experience and is working to address the concerns in your review. He can also be reached at 517-223-3721.

October 18, 2018

friendly,caring professionals I have purchased and serviced vehicles with Dick Scott for over 10 years. The sales people and the service department have always treated me professio More

by wallpaperhanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Shelton, Shawn Kiley
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business over the years and look forward to seeing you on your next visit with us!

October 13, 2018

Collision repair Dick Scott motor mall could not have been more helpful after I hit a deer. From getting a tow truck to pick my car through the repair process. Scott w More

by tattootom19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash, Teri Best, Scott Combs
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have been able to make a stressful repair as easy and efficient as possible.

October 12, 2018

Quick service Came in without an appointment and the service folks got me in and out quickly. Best part was my truck was dirty when I came in and they rinsed it off More

by cbbutler13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Oct 19, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad we were able to provide you with great customer service. We look forward to seeing you on your next visit with us!

October 11, 2018

great job at Scott's Motor Mall the Scott's team analyzed my vehicles needs within hours and gave me a call summarizing what my vehicle's needs were. the repairs were made the next More

by llawless0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Oct 19, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear you were provided with such great customer service. We look forward to seeing you on your next visit!

September 30, 2018

Great work from the collision shop Warranty work on my Jeep Grand Cherokee. Hood looked like new after fixing the bubbling paint on the front edge. As a bonus the interior had been deta More

by skycheney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash
Oct 05, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

September 30, 2018

Highly satisfied It was just an oil change and tire rotation but Jesse took great care of me at the desk and work was performed quickly. More impressively, there was More

by ssiep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Oct 05, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Jesse provided you with the best experience and customer service! We look forward to seeing you on your next visit!

September 26, 2018

Service Department Scott and Jesse always treat me and my family with courtesy and respect! Their dedication in explaining what and why needs to be done is outstanding! More

by RichardH1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton, Scott Combs
Sep 27, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Scott and Jesse provided you with the best experience and customer service! We look forward to seeing you on your next visit!

September 22, 2018

Amazing customer service! Always a great experience. Fast, responsive and convenient. Having the option to pick up my car for service, leave me with a rental and then return my More

by blhelfman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis who helped deliver the car and coordinate the appointment, Jesse Shelton
Sep 24, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to be able to make your service with us easy and convenient! We look forward to seeing you on your next visit with us.

September 21, 2018

2016 Jeep Renegade Needing Warranty Repairs. I needed repairs made which were covered under warranty. The staff was very friendly, and very communicative. They were also very helpful in setting u More

by ksova89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton, Scott Combs, Bob Wachterhauser
Sep 24, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

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