Dick Scott Motor Mall - Service Center
Fowlerville, MI
287 Reviews of Dick Scott Motor Mall - Service Center
Great customer service and quality of job performed. Friendly environment, always takes really good care of customers. Price is fair, definitely recommend their service. and quality of job performed. Friendly environment, always takes really good care of customers. Price is fair, definitely recommend their service. Thanks More
very polite and worked fast and helped me out everybody was very polite, and seemed to get my car done extremely fast for what damage was done to it, they kept me up to date on everything with my everybody was very polite, and seemed to get my car done extremely fast for what damage was done to it, they kept me up to date on everything with my car as well. More
Ram 2500.great, quick service! My truck was heavily damaged and Dick Scott Collision was able to locate parts and rapidly put me back in the driver seat. Always the best. AAAAAA+++ My truck was heavily damaged and Dick Scott Collision was able to locate parts and rapidly put me back in the driver seat. Always the best. AAAAAA+++++++ More
Poor communication Didn’t keep me updated on backordered parts after they forgot to order the first time with no apology, Just said “those things happen.” Waited 4 month Didn’t keep me updated on backordered parts after they forgot to order the first time with no apology, Just said “those things happen.” Waited 4 months for parts only to find out they needed to order whole new item. They didn’t inform me of that when they called to tell me it was done. I’ve tried calling to find out how much longer I have to wait with no return call. Very poor customer service. More
Ist time service customer I was able to drop my car off a little early for the oil change and they got right on it and I was out of there in under 1 hr. They have someone who I was able to drop my car off a little early for the oil change and they got right on it and I was out of there in under 1 hr. They have someone who could have run me home but it wasn't going to take to long so I decided to wait for it. They have a nice waiting area with a tv in it. More
Jessie and Scott are great I’m really happy Jessie is back, he makes the service department great. Scott is really good too, always helpful and friendly. I don’t care for Bob I’m really happy Jessie is back, he makes the service department great. Scott is really good too, always helpful and friendly. I don’t care for Bob very much always has to call you back when scheduling, appears to be lack of knowledge or ability to multitask. Bob is very nice but perhaps better suited to drive th courtesy van. More
Convenient and quick We needed a factory windshield installed in our Jeep and they take care of us like we were family. Quick friendly affordable quality parts installed We needed a factory windshield installed in our Jeep and they take care of us like we were family. Quick friendly affordable quality parts installed in a timely fashion. More
2013 Charger Service Experience Service is great Jesse Shelton always goes above and beyond taking care of my car always watching over it. I have no worries leaving it at Dick Scott. Service is great Jesse Shelton always goes above and beyond taking care of my car always watching over it. I have no worries leaving it at Dick Scott. More
Service Department. The service department is always consistent and dependable. The oil changes every 6,000 miles are much better for me and I go to the dealership for e The service department is always consistent and dependable. The oil changes every 6,000 miles are much better for me and I go to the dealership for everything the "Jeeps" need. More
Awesome service Jesse got me in on a last minutes notice for a oil change and also while I was there took care of a recall that I was not aware of. Jesse got me in on a last minutes notice for a oil change and also while I was there took care of a recall that I was not aware of. More