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Dick Scott Motor Mall - Service Center

Fowlerville, MI

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287 Reviews

287 Reviews of Dick Scott Motor Mall - Service Center

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November 04, 2018

Great customer service and quality of job performed. Friendly environment, always takes really good care of customers. Price is fair, definitely recommend their service. More

by acoradello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Nov 05, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

November 03, 2018

very polite and worked fast and helped me out everybody was very polite, and seemed to get my car done extremely fast for what damage was done to it, they kept me up to date on everything with my More

by kayleebrat12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash
Nov 05, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad we were able to provide you with excellent customer service and get your vehicle repaired quickly and efficiently.

November 01, 2018

Ram 2500.great, quick service! My truck was heavily damaged and Dick Scott Collision was able to locate parts and rapidly put me back in the driver seat. Always the best. AAAAAA+++ More

by CDLOAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash
Nov 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service!

November 01, 2018

Poor communication Didn’t keep me updated on backordered parts after they forgot to order the first time with no apology, Just said “those things happen.” Waited 4 month More

by acarp76
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Shelton, Bob Wachterhauser
Nov 06, 2018 -

Dick Scott Motor Mall responded

We are very sorry for your negative experience at our Dealership; at Dick Scott Motor Mall our goal is complete satisfaction and exceptional service to all customers. We sincerely apologize for your inconvenience. We take all comments and concerns seriously. Our Service Manager has been made aware of your experience and is working to address the concerns in your review. He can also be reached at 517-223-3721.

October 31, 2018

Ist time service customer I was able to drop my car off a little early for the oil change and they got right on it and I was out of there in under 1 hr. They have someone who More

by MAMOREHOUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was another gentleman but I didn't get his name. They were both very polite and friendly., Scott Combs
Nov 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

October 30, 2018

Jessie and Scott are great I’m really happy Jessie is back, he makes the service department great. Scott is really good too, always helpful and friendly. I don’t care for Bob More

by ssj7273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash, Todd Welbon, Jesse Shelton, Scott Combs, Bill Kiesgen, Bob Wachterhauser, Steve Schindler
Nov 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your feedback. We appreciate you taking the time to rate your experience with us!

October 30, 2018

Convenient and quick We needed a factory windshield installed in our Jeep and they take care of us like we were family. Quick friendly affordable quality parts installed More

by markstarr1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Nov 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have been able to make your installation as easy and efficient as possible!

October 24, 2018

2013 Charger Service Experience Service is great Jesse Shelton always goes above and beyond taking care of my car always watching over it. I have no worries leaving it at Dick Scott. More

by gmkrolewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton, Scott Combs
Oct 25, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Jesse provided you with the best experience and customer service! We look forward to seeing you on your next visit!

October 19, 2018

Service Department. The service department is always consistent and dependable. The oil changes every 6,000 miles are much better for me and I go to the dealership for e More

by rmccullough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Jesse Shelton, Scott Combs
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

October 19, 2018

Awesome service Jesse got me in on a last minutes notice for a oil change and also while I was there took care of a recall that I was not aware of. More

by tzpettit828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Jesse provided you with the best experience and customer service! We look forward to seeing you on your next visit!

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