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Dick Scott Motor Mall - Service Center

Fowlerville, MI

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287 Reviews

287 Reviews of Dick Scott Motor Mall - Service Center

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December 13, 2018

Smooth, easy, quick and friendly From the service advisor to the shuttle driver the experience was very pleasant. I will bring my truck to this dealership again. The time from start More

by Emerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad our service team could provide you with the best experience and customer service!

December 12, 2018

Very helpful! Very helpful, and informative. Were very polite and broke it all down for me. I used to be nervous with service, but not anymore thanks to this staff! More

by A.ADKINS098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your kid review! We are glad we could provide you with the best experience and customer service! We look forward to seeing you on your next visit!

December 12, 2018

Dick Scott Motor Mall Had to have two recalls fixed on my 2017 Chrysler Pacifica Hybrid the people at Dick Scotts Motor Mall fixed everything in a timely manner More

by gppriebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs, Bob Wachterhauser
Dec 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

December 12, 2018

Recalls Fixed my 2 recalled in record time. Very pleased. Scott & Bob very helpful..They took great care of me. I saw on the report what they had done. More

by grsov36
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dell, Scott Combs, Bob Wachterhauser
Dec 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Scott and Bob provided you with great customer service! We look forward to seeing you on your next visit!

December 11, 2018

Oil change service My oil change was done correctly but I did make and appointment and it still took 90 mins. Too long. Plus your waiting room sucks. Very very cold. More

by nkswart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 12, 2018 -

Dick Scott Motor Mall responded

Thank you for your feedback! We apologize for your inconvenience and take all comments and concerns seriously and will use them to improve our process moving forward. We look forward to seeing you on your visit and exceeding your expectations!

December 11, 2018

Service performed on my Vehicle I had service on my 2015 Dodge Dart in regards to hitting an piece of scrap metal which damaged my transmission. The Service Department did a great j More

by RichardH1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

December 09, 2018

Easy! One stop, no hassle service! Scott and team were great! They were efficient, friendly, cost effective and had answers to all of my questions! Thumbs w More

by mitchell.s.zajac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 10, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad Scott and our Service Team provided you with such great customer service. We look forward to seeing you on your next visit!

December 02, 2018

Warranty I think it is ridiculous that the Goodyear tires on my 2017 1500 are bad after 26,000 miles and Chrysler does nothing for me very disappointed More

by FCONSITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Bob Wachterhauser
Dec 04, 2018 -

Dick Scott Motor Mall responded

We sincerely apologize for your inconvenience. We take all comments and concerns seriously and have made our Service Manager aware of the concerns in your review. He can also be reached at 517-223-3721.

November 30, 2018

Great place Got in to get an oil change and the guys were fabulous. They got me in early and out very fast. Thanks for all you do More

by sandee7419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Combs, Bob Wachterhauser
Nov 30, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

November 29, 2018

Compassionate and caring After an auto accident I had my jeep towed to Dick Scott Motor mall where I originally purchased it I know the are a very busy Dealership but Scott Co More

by d5hans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Nov 29, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to have been able to make a stressful situation as easy and convenient as possible for you!

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