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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,198 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,198 reviews

November 09, 2016

Great surprise! My visit to Dick Scott was not planned. I was greeted promptly by Ashley Smith. She quickly found out my price range, monthly payment desired and ty More

by renee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lopez, Ashley Smith
Nov 15, 2016 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad Ashley was able to find a vehicle to fit your needs and budget. We hope you enjoy your new vehicle!

November 05, 2016

Ram 2500. The 2500 I purchased is a great vehicle and the dealership went above and beyond to find this vehicle. I needed another good Ram to tow with and the C More

by CDLOAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Shelton, Brian Behnke
Nov 15, 2016 -

Dick Scott Motor Mall responded

Thank you for your kind review. We are glad to have been able to help find the right vehicle to fit your needs. We hope you have been enjoying your new Ram!

October 31, 2016

Ram 1500 Ashley Smith was excellent handled all my problems and concerns!! She was able to obtain a vehicle that I was looking for and made the deal easy. I hi More

by THURMAN426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Smith
Nov 03, 2016 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad Ashley was able to assist with all your vehicle needs. We hope you enjoy your new vehicle!

October 25, 2016

A little upset The dealership in itself was great. Tom told me there was a 2nd key to the jeep that I purchased. He was supposed to mail it to me. He never did. I t More

by janet wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Harwood
Nov 02, 2016 -

Dick Scott Motor Mall responded

Thank you for your comments and I apologize for your less than satisfactory experience. At Dick Scott Motor Mall, our goal is complete satisfaction and exceptional service to all customers. I would like the opportunity to respond to your concerns. Please call me at 517-223-3721 to discuss. I look forward to hearing form you. Sincerely, Don Harley Sales Manager

Dec 14, 2016 -

janet wilson responded

I will call you in the next few days. I am very busy ( as I'm sure we all are) I am still upset and making 3 trips to Lansing for a 2nd key that I never did receive. I think often enough about either losing or misplacing the one and only key I have. Tom was agood sales person for the most part. Except once the sale was final, he didn't seem to care. Also he promised me Sirius Radio for a year. Didn't get that either.

October 17, 2016

Ashley Smith is excellent Dick Scott was not on my list of dealers I originally intended to shop, but I stopped in and Ashley Smith changed that. Ashley is the perfect mix of More

by cliffhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lopez, Ashley Smith
Oct 19, 2016 -

Dick Scott Motor Mall responded

Congratulations on your new Jeep! We appreciate the opportunity to have earned your business. Thank you for you recommendations and kind review. We hope you enjoy your new Jeep!

October 14, 2016

No-hassle, quick, friendly! What a wonderful car-buying experience! My wife called the dealership at 3pm to let them know I wanted to test drive a used minivan. By 6:30pm the s More

by RING42MASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lopez, Ashley Smith
Oct 19, 2016 -

Dick Scott Motor Mall responded

Thank you for your kind review and congratulations on your new vehicle! We are glad to have had the opportunity to work with you on your recent vehicle purchase and hope you enjoy!

October 07, 2016

Terrible Typical used car salesman. Agreed on a price and he added an extra $2000 to the price. My own fault for not looking over the papers better, but I ju More

by taken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Gillis
Oct 20, 2016 -

Dick Scott Motor Mall responded

Thank you for your comments and we apologize for any confusion. We understand how overwhelming purchasing a vehicle can be. We do our best to accommodate our customers and in your case set up your vehicle delivery and signing in your home. Unfortunately because of your circumstance our finance manager was unable to explain each line item to you. This situation can obviously increase the opportunity for misunderstanding on the purchase details. We did do our very best to try and explain as much as possible with the amount of time you had available to speak with us. We know that with you and your wife just bringing a new baby home you were very busy. We take all comments and concerns seriously and apologize if you feel you received less than satisfactory customer service. I would like the opportunity to personally respond to your concerns. Please call me at 571-223-3721 to discuss. I look forward to hearing from you. Sincerely, Don Harley Sales Manager

October 07, 2016

Quick and easy I was able to get the deal I wanted quickly and efficiently in a Thursday. I came in Monday and the papers were drawn up and ready to go. I spent le More

by rangereye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lopez, Ashley Smith, Scott Combs
Oct 07, 2016 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad Ashley was able to make your buying experience quick and easy. We hope you enjoy your new vehicle!

October 04, 2016

Great Salesman, POOR DEALERSHIP First impression is it's very dirty and needs to be remodeled. Besides the to newest salesmen witch I had, the others did not seem friendly at all. Th More

by Holiwood
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Lopez, Tom VanCamp
Oct 05, 2016 -

Dick Scott Motor Mall responded

Thank you for your comments. At Dick Scott Motor Mall, our goal is complete customer satisfaction. We apologize for your wait and that you felt you were not provided with the superior customer service our dealership strives to show our customers. We take all comments and concerns seriously. I would like the opportunity to personally respond to your concerns. Please call me at 571-223-3721 to discuss. I look forward to hearing from you. Sincerely, Jud Scott General Manager

October 03, 2016

Nothing less than a very very good experience. * Sales staff very helpful and knowledgeable of their product. * The financial staff and closing was quick, easy and very considerate of my time. * More

by HARLEYGEORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Talbert
Oct 05, 2016 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are glad to have had the opportunity to help with the purchase of your new vehicle. We hope you enjoy!

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