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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,187 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,187 reviews

May 22, 2022

Very friendly and fast! Definitely recommend if you’re looking for a vehicle. Won’t disappoint More

by jozymariehauler97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Dick Scott Motor Mall responded

Thanks for your feedback on your recent visit to Dick Scott Motor Mall. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 23, 2022

To whomever might be looking for a place to send your vehicle to I'm sorry to say but I would not bring it to Dick Scotts dealership and sorry to say that but brought my truck to them for a bad valve spr More

by holmfam35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Butch Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Varilone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Talbot, Lisa Varney
Apr 23, 2022 -

holmfam35 responded

You should look into the help you have as I'm sure you are losing alot of clients your place used to be a good place to go for items that I needed but to send the vehicle to your place I would of never knew it was the most terrible time for me as nothing was resolved it's just a shame that a dealership can't handle the problems on the dodge brand o well guess the truck will sit where it is till it's part of my yard waste never again will I do business or will I ever recommend anyone go there sorry for the harshness but I'm just doing on how I was treated good luck on your business but not from me ever again

May 07, 2022 -

holmfam35 responded

Just an all out bad place to take your vehicle maybe it's really a Honda shop it's all I can think of

April 16, 2022

Dick Scott Motor Mall was very accommodating to my needs and had excellent customer service. More

by pete2087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Mentel
Apr 18, 2022 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 14, 2022

My Mother had been looking for a new vehicle for a couple of months, she was being ignored and seemed like no one wanted to help her out. After stopping at another dearship in Fowlerville and being told tha More

by SarahA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Apr 14, 2022 -

Dick Scott Motor Mall responded

Congratulations to you your mom on her new car!! We are so glad you had the opportunity to visit us and Rick was there to help with your mom's vehicle needs. We greatly appreciate you taking the time to share your experience and hope you mom loves her new car!

April 06, 2022

100% satisfied with our experience, they were fast, knowledgeable and professional. Extremely happy with our purchase! Every detail of our purchase was flawless! More

by Bob White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Dick Scott Motor Mall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Bob, for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Apr 07, 2022 -

Bob White responded

Your most welcome, if it were possible to give a 10 thats what we given you, we are very satisfied, overwhelmed with everything this car has to offer though, but thats a good thing, Thanks again, Bob and Ingrid

April 02, 2022

They made sure I was able to buy the car I wanted. When the car was delivered they spent a lot of time helping getting the bluetooth and radio setup. More

by LUCKYJO51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jud Scott, Ryan Simmons
Apr 04, 2022 -

Dick Scott Motor Mall responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 30, 2022

I have purchased my lasts four or five cars from Rick Tavormina at Dick Scott. Excellent service goes over any new features offers to set up electronics. He is like a good friend. More

by MMBARMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
Mar 31, 2022 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your thoughts on working with Rick and our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 23, 2022

The sales rep was awesome, the service after wad awesome, until Mr. Butch called me after I took my jeep home from the service department waiting for a call from the manager for items on my jeep that they we More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lulu responded

I was threatened to pay a bill that i had no evidence of ever having the services performed or any bill to view. This was right before Christmas too. Seems strange that my salesperson and two service people no longer work there.

February 26, 2022

I had a great experience at this dealership and I was able to come to them with any questions I had More

by CHELSEAZERFAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 28, 2022 -

Dick Scott Motor Mall responded

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 16, 2022

Great experience with Jud and Rick. Good details on truck options and upgrades. Financial review was good. More

by DPATTON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 17, 2022 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jud and Rick here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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