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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,194 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,194 reviews

August 05, 2022

I ended up with a good deal on my new truck very happy with it. More

by BARNETTSHAWN2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons, Paul Ziffer, Jamie Mentel
Aug 08, 2022 -

Dick Scott Motor Mall responded

Thank you so much for your kind words, Shawn, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 29, 2022

Rick was very professional and had great communication. I highly suggest him and this dealership! More

by SNOWX116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jul 31, 2022 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 21, 2022

No deposits to hold a car. No signing a purchase agreement to verify getting the car for both parties. No online loan signatures using docusign. No home delivery considerin More

by Fscash
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Tavormina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Dick Scott Motor Mall responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jud Scott

July 02, 2022

Great team at Dick Scott and great service from Nelson Cypher the salesman and the team that delivered the truck. More

by Jeff N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jul 05, 2022 -

Dick Scott Motor Mall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 14, 2022

Rick was great to work with. He kept me updated on the status of the vehicle that I had ordered and made the purchasing process easy. He was helpful with showing me all of the fe More

by KARENDALERN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jun 15, 2022 -

Dick Scott Motor Mall responded

It's fantastic to hear that Rick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 13, 2022

Helpfull and friendly. We have been dealing with Dick Scott Motor Mall for many years. More

by PBPOINTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jun 13, 2022 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 24, 2022

Professional sales staff. I Got what new vehicle I wanted and at the right price!. More

by crockett10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
May 25, 2022 -

Dick Scott Motor Mall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Ryan, Rick, and our team truly appreciate your feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 22, 2022

Very friendly and fast! Definitely recommend if you’re looking for a vehicle. Won’t disappoint More

by jozymariehauler97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Dick Scott Motor Mall responded

Thanks for your feedback on your recent visit to Dick Scott Motor Mall. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 23, 2022

To whomever might be looking for a place to send your vehicle to I'm sorry to say but I would not bring it to Dick Scotts dealership and sorry to say that but brought my truck to them for a bad valve spr More

by holmfam35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Butch Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Varilone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Talbot, Lisa Varney
Apr 23, 2022 -

holmfam35 responded

You should look into the help you have as I'm sure you are losing alot of clients your place used to be a good place to go for items that I needed but to send the vehicle to your place I would of never knew it was the most terrible time for me as nothing was resolved it's just a shame that a dealership can't handle the problems on the dodge brand o well guess the truck will sit where it is till it's part of my yard waste never again will I do business or will I ever recommend anyone go there sorry for the harshness but I'm just doing on how I was treated good luck on your business but not from me ever again

May 07, 2022 -

holmfam35 responded

Just an all out bad place to take your vehicle maybe it's really a Honda shop it's all I can think of

April 16, 2022

Dick Scott Motor Mall was very accommodating to my needs and had excellent customer service. More

by pete2087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Mentel
Apr 18, 2022 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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