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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,198 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,198 reviews

March 01, 2018

They were not truthful to me when they said they cancelled t They were not honest with me. That includes Mr. Scott. They said the cancelled the warranty and they did not, I had to. Other things have happened tha More

by GUADALUPESHAKESPEARE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Scott, Jeff Lopez, Amelia Smyth, Keith Goodwin
Mar 06, 2018 -

Dick Scott Motor Mall responded

We apologize you feel you had a negative experience at our Dealership; at Dick Scott Motor Mall our goal is complete satisfaction and exceptional service to all customers. Your warranty was cancelled, per your request, and we have gone above and beyond to make your purchase experience as easy and efficient as possible. We have tried our best to resolve your complaints and are sorry we have not been able to successfully come to a resolution.

February 27, 2018

Friendly and Hassle Free The Scott family does it right. They are friendly, accommodating and efficient in every way. This is my third purchase with them and they make it wha More

by mibeerco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lopez
Feb 28, 2018 -

Dick Scott Motor Mall responded

We are glad to have had the opportunity to work with you again on your recent vehicle purchase. We appreciate you taking the time to comment about your experience at our dealership and are glad you were provided with such excellent customer service! We hope you enjoy your new vehicle and look forward to seeing you on your next visit!

February 11, 2018

Good experience Bob and Shawn and the team at Dick Scott used cars were great. They helped our family get a great car and helped with a trade in for our old car. I re More

by RICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t temember lady name who helped out with the paperwork but she too was great. , Jeff Lopez, Bob Wachterhauser
Feb 20, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and happy you were provided with excellent customer service! We hope you enjoy your new vehicle!

February 10, 2018

Highly recommend !!!!! This was a great place to buy a car , from the fast response from the internet person Amelia to my salesman Rick T at the dealership when I arrived to More

by Denise O
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amelia Smyth
Feb 20, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are glad to have had the opportunity to earn your business and provide you with such excellent customer service. We hope you enjoy your new Focus!

February 08, 2018

Another great experience Stopped by the dealership for an oil change, and ended up with a new Grand Cherokee. The dealership has a great selection of vehicles and the price is More

by Willy1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash, Jeff Lopez
Feb 20, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are glad to have had the opportunity to earn your business and provide you with such excellent customer service.

February 07, 2018

Great experience This was my first time buying a car and also the first time anyone in my family has bought a jeep. Rick was very helpful in finding me the jeep and th More

by MARIA.BARLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lopez
Feb 20, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear you were provided with great customer service! We hope you enjoy your new vehicle!

February 06, 2018

Treats like family! Always eager to please. Addresses the situation gets the job done ASAP! Makes sure your not charged if the work to be done is under warrenty! Very kin More

by mommanature
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash
Feb 15, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and provide you with such excellent customer service.

January 30, 2018

Sales/Buying a car The staff was very professional and willing to help with everything when I brought my SUV. Bob is great and very concern with things I had questions a More

by honeydipjuly18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lopez, Bob Wachterhauser
Jan 31, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad Bob provided you with excellent customer service! We hope you enjoy your new vehicle!

January 29, 2018

Love my new Jeep, highly recommend! Thank you to Amelia, Nelson, Jud, and Dennis for the wonderful service and assisting us with our Jeep Grand Cherokee purchase! Not only did we get a g More

by NAD2273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Lutz, Amelia Smyth
Jan 29, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear you were provided you with great customer service! We hope you enjoy your new vehicle!

January 28, 2018

Service visit/after market warranty repairs Our daughter bought a used Jeep vehicle from another local dealership and an after-market warranty. When the truck needed attention, we decided to no More

by jhawk2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Jan 29, 2018 -

Dick Scott Motor Mall responded

Thank you for your comments! We appreciate the opportunity to earn your business and thank you for taking the time to review your experience with us!

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