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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,187 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,187 reviews

September 05, 2022

Rick was great to work with! He is always courteous and provides great customer service. More

by AGTURNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Dick Scott Motor Mall responded

It's fantastic to hear that Rick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 01, 2022

Found the car I wanted online (2021 Jeep Grand Cherokee Limited with 12k miles). Nelson Cypher did a video walk-around the vehicle, and answered all our many detailed questions. Ryan answered 5 calls with More

by qwerty4444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Sep 02, 2022 -

Dick Scott Motor Mall responded

Thank you for your business and this review. We're happy to hear Nelson and Ryan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 07, 2022

Very fast and profesional. They were able to find my car in a couple of days, just the way I wanted it. More

by mpr81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Aug 08, 2022 -

Dick Scott Motor Mall responded

Here at Dick Scott Motor Mall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 05, 2022

I ended up with a good deal on my new truck very happy with it. More

by BARNETTSHAWN2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons, Paul Ziffer, Jamie Mentel
Aug 08, 2022 -

Dick Scott Motor Mall responded

Thank you so much for your kind words, Shawn, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 29, 2022

Rick was very professional and had great communication. I highly suggest him and this dealership! More

by SNOWX116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jul 31, 2022 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 21, 2022

No deposits to hold a car. No signing a purchase agreement to verify getting the car for both parties. No online loan signatures using docusign. No home delivery considerin More

by Fscash
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Tavormina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Dick Scott Motor Mall responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jud Scott

July 02, 2022

Great team at Dick Scott and great service from Nelson Cypher the salesman and the team that delivered the truck. More

by Jeff N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jul 05, 2022 -

Dick Scott Motor Mall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 14, 2022

Rick was great to work with. He kept me updated on the status of the vehicle that I had ordered and made the purchasing process easy. He was helpful with showing me all of the fe More

by KARENDALERN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jun 15, 2022 -

Dick Scott Motor Mall responded

It's fantastic to hear that Rick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 13, 2022

Helpfull and friendly. We have been dealing with Dick Scott Motor Mall for many years. More

by PBPOINTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jun 13, 2022 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 24, 2022

Professional sales staff. I Got what new vehicle I wanted and at the right price!. More

by crockett10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
May 25, 2022 -

Dick Scott Motor Mall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Ryan, Rick, and our team truly appreciate your feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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