Dick Scott Motor Mall

Jeep repair Took our Jeep in for a misfire, the work was done in a couple days. They also suggested we do tranny flush, which we did. When we arrived home a trail Took our Jeep in for a misfire, the work was done in a couple days. They also suggested we do tranny flush, which we did. When we arrived home a trail of tranny fluid followed us. I immediately called Service desk,was put on hold for five minutes before I hung up and called back. Left message to have them call me back which they did. Scott the service manager was very helpful, I know he doesn't do the work and has the unfortunate job of taking complaints. It seems like they may want to check the vehicles they service a little more thourogh before they release them. I run my own service company and know that if I leave a job that wasn't done properly the repercussions follow me. Have been bringing my vehicles here for a while now and have always been satisfied. My time is also valuable, and don't want to go back for something that I don't think should have happened in the first place. In conclusion, they did correct the problem and I will return, however I think there should have been some type of compensation for my time. More

Dick Scott Motor Mall I have always been treated very well by this dealership and have referred several friends and neighbors to the dealer, even though it is quite a dista I have always been treated very well by this dealership and have referred several friends and neighbors to the dealer, even though it is quite a distance away. Everyone has had a similar experience and speaks highly of Dick Scott Motor Mall. More

very nice time The service was very good they did thejob right they were professional and kind would reccomd them to everyone and I will bringback again anytime The service was very good they did thejob right they were professional and kind would reccomd them to everyone and I will bringback again anytime More

Fair Prices and Great Customer Service It’s important to know if a vehicle fits the needs of the family and the Dick Scott provided the resources to make that decision. I sent out an inquir It’s important to know if a vehicle fits the needs of the family and the Dick Scott provided the resources to make that decision. I sent out an inquiry Sunday night and received a phone call promptly Monday morning making test drive arrangements. My toddler and I drove up from Ann Arbor to test drive a jeep. Rick was waiting for me when we arrived to the dealership. He was welcoming and made efforts to help me install my car seat in the Jeep . He readily answered all my questions about the vehicle. I was given the necessary privacy to inspect the Jeep. The sales assistants readily offered my toddler coloring books, snacks, and distractions to help me so I could focus on paperwork and my decision. The price was more than fair. I bought it and i am very happy. They also portered my old car back to Ann Arbor. I’m grateful for such a positive experience. More

Fast friendly service Came in for you oil change on my new Dodge vehicle. Was so happy with the fast and courteous service I made an appointment for my Chevy. Came in for you oil change on my new Dodge vehicle. Was so happy with the fast and courteous service I made an appointment for my Chevy. More

Sales People I was very impressed with how the different sales people worked together. Our salesman was busy and another salesman came over to answer our question I was very impressed with how the different sales people worked together. Our salesman was busy and another salesman came over to answer our questions while Bob finished talking to another customer. More

no pressure salesman Answered all of my questions and we were knowledgeable about the car I was interested in. Explained all of the options and controls on my new vehicle Answered all of my questions and we were knowledgeable about the car I was interested in. Explained all of the options and controls on my new vehicle in detail. More

Fast, friendly and efficient This was my very first purchase through anything different than GM or Ford. I wasn't expecting the outcome to be as good as it was. This was my very first purchase through anything different than GM or Ford. I wasn't expecting the outcome to be as good as it was. More

Great Car Buying Experience Buying a car is usually not a good experience. But fortunately, because of Jud Scott and the people at Dick Scott Motor Mall in Fowlerville, car buyin Buying a car is usually not a good experience. But fortunately, because of Jud Scott and the people at Dick Scott Motor Mall in Fowlerville, car buying has become an easy, enjoyable task. More

Some good, some bad Two service guys are great. Older lady in office is super. All others I've met just seem miserable.....and that includes the "boss types". Also, di Two service guys are great. Older lady in office is super. All others I've met just seem miserable.....and that includes the "boss types". Also, dirty waiting room (which is the size of a walk-in closet) and collision office is filthy. More