Dick Scott Motor Mall

Nelson worked with us to make sure the deal was what we wanted.I did not appreciate the pressured sales from the manager for additional warranty for the vehicle that was not necessary. We told him a severa wanted.I did not appreciate the pressured sales from the manager for additional warranty for the vehicle that was not necessary. We told him a several times that we were not interested at the time and he gave us attitude. Over all I would definitely buy another car from Nelson he has a great attitude and wonderful customer service. More

Great friendly service it is always a pleasure to get a vehicle from Dick Scott. vehicle from Dick Scott. More

Great sales experience. Nelson and Ryan were excellent and very informative. Dick Scott was very nice to meet and talk to. Nelson and Ryan were excellent and very informative. Dick Scott was very nice to meet and talk to. More

Worst Experience in 60 years of customer service I've ever had. .recall appointment confirmed get there and they don't have the part to fix my truck. Salesmen was not helpful what so ever.you would thi ever had. .recall appointment confirmed get there and they don't have the part to fix my truck. Salesmen was not helpful what so ever.you would think after spending 95,000.00 on a truck I would get a little service but not here. More

The staff at Dick Scott Motor Mall are exceptional. They are very friendly and helpful. Great place to buy or have a vehicle serviced. They are very friendly and helpful. Great place to buy or have a vehicle serviced. More

A great experience! Rick was great to work with and got me a fair trade in on my old Jeep. A very smooth transaction and he explained everything about my new Jeep very Rick was great to work with and got me a fair trade in on my old Jeep. A very smooth transaction and he explained everything about my new Jeep very thoroughly. I love my new Rubicon ecoDiesel! More

Nelson helped me look for a truck for several weeks, and when I shifted gears to a small Jeep for my daughter, he shifted with me and we had the deal done the next day, thank you Nelson! when I shifted gears to a small Jeep for my daughter, he shifted with me and we had the deal done the next day, thank you Nelson! More

Very consistent! Work hard at pleasing the customer! Good people to do business with! Have done business with the Scott family for many years! Work hard at pleasing the customer! Good people to do business with! Have done business with the Scott family for many years! More

Best sales team I have ever used. Not a single complaint. I would give more than 5 starts if possible Not a single complaint. I would give more than 5 starts if possible More

Sold my Black 2017 1500 hemi express murder edition truck for a 2019 Druango awd at DIck Scott's in Fowlerville MI. I informed them of all the accidents on the vehicle along with the truck has water damage f for a 2019 Druango awd at DIck Scott's in Fowlerville MI. I informed them of all the accidents on the vehicle along with the truck has water damage from being submerged in water up to the windows, they sold it with no accidents or flood damage to someone. (also they had all the damage showing on the truck on their website). The 2019 Durango awd I bought from them for 5 months has been brought back over and over, for it constantly said everything was disabled while I was driving the vehicle. The vehicle from day one would read " power steering disabled, breaks disabled, transmission disabled" while the vehicle was in motion, along with it accelerating by itself, with the check engine light flashing. (Meaning I couldn't stop or turn the vehicle even if I wanted to, because the breaks are disabled and power steering disabled. If I take a turn or hit a small bump like a speed bump with the vehicle I would lose traction control, power steering and lose the ability to accelerate the vehicle in the middle of the road. I brought it in every time only to be told there's no code, but I have video proof of what its doing. Every time I've been turned away. The vehicle has finally kept a code and the cost for a diagnostic is 145.00, but my paperwork says 130.00, and now they want 500.00 immediately after having the vehicle for weeks and them claiming that they had the engine torn down. Now there telling me they never worked on it or them telling me never opened the engine as they stated every other day this month that they were working on the car and looking at the engine. The car was there from October 11th to today October 31. They gave me the Durango back with a dent in the trunk in between the rear window whipper and tail light, a broken air vent on the right passenger side, and missing part of it's engine cover and claimed it was me who did it, I can't even reach the engine because I am short. Moreover, there's sensors in the back of the vehicle which makes it impossible to rear end anything while reversing. Do not buy any vehicles or use this dealership for servicing you vehicle. The service manager Butch is the worse of all, I called him out on his lies and he kept asking for money over the phone. I lost both my jobs because of this dealership and lack out honesty is disturbing. They will screw you for their own benefit. More