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Dick Scott Motor Mall
Fowlerville, MI
1,209 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,209 reviews
July 25, 2018
Have used Nelson as our salesperson for years will continue. We have been going to Dick Scott for many years and Nelson does very good at finding the car we are looking for. We live in the UP drive 300 miles one We have been going to Dick Scott for many years and Nelson does very good at finding the car we are looking for. We live in the UP drive 300 miles one way just to go back to Nelson. We also take our car back there to have the car serviced. More
by RAMCPHERSON
Verified CustomerEmployees Worked With
July 25, 2018
Another great experience with Dick Scott Motor Mall We have been loyal Dick Scott customers for years. We have always worked with Nelson and once again he went out of his way to find a deal and option We have been loyal Dick Scott customers for years. We have always worked with Nelson and once again he went out of his way to find a deal and option that worked for us. Another great experience from start to finish! More
by BKRUGH
Employees Worked With
July 25, 2018
Friendly, professional, helpful, knowledgeable Have always had a very good experience no matter what department we've worked with. They always take their time and make sure we are taken care of. Have always had a very good experience no matter what department we've worked with. They always take their time and make sure we are taken care of. Great team! More
by GmsLori
July 25, 2018
Poor vehicle inspection report I'm new to the area and this was my first visit to this dealership for service. The oil & filter change which I went in for was a great experience, I'm new to the area and this was my first visit to this dealership for service. The oil & filter change which I went in for was a great experience, service was quick and staff was courteous and professional. My dissatisfaction is with the free vehicle inspection report, everything was checked off green as being in good condition, even the brake pads which I found out 50 miles later were actually worn out and needed replacement. If the mechanic had actually looked at them and recommended replacement, the repair would have been a fairly inexpensive set up brake pads. One of the brake pads wore out completely, damaged a rotor and I ended up with an expensive repair to replace the pads but also the rotors. A proper inspection could have saved me a few hundred dollars. More
by John
Employees Worked With
Jesse Shelton
July 23, 2018
Check engine light Their service was top notch as usual! I was out in two hours. Which included an oil change. They did a good job keeping me informed of progress of my Their service was top notch as usual! I was out in two hours. Which included an oil change. They did a good job keeping me informed of progress of my car. More
by birrm
Employees Worked With
Jesse Shelton
July 22, 2018
Jessie is the man! Jessie in Service is why I come to Dick Scott for all my vehicle and encourage family and friends. It was a bummer when Jessie left and he know his s Jessie in Service is why I come to Dick Scott for all my vehicle and encourage family and friends. It was a bummer when Jessie left and he know his stuff when it comes to Dodge it any other make or model. He’s funny and helpful and always explains the situation on repairs and why something broke or needs repair. More
by ssj7273
Employees Worked With
Jesse Shelton
July 21, 2018
Very good dealing with this dealership. Satisfied with the deal and service. People were honest and friendly. I would definitely consider this dealership for m dealing with this dealership. Satisfied with the deal and service. People were honest and friendly. I would definitely consider this dealership for my next vehicle. More
by tknueve2001
July 20, 2018
Fast, friendly and very helpful! Excellent service, worked with me and my budget well! Explained every detail to me and made me feel respected! I will definitely do future business wi Excellent service, worked with me and my budget well! Explained every detail to me and made me feel respected! I will definitely do future business with Dick Scott Motor Mall. More
by SAMANTHAGROCKAU
July 20, 2018
On time, polite & fast. I have never had a bad experience with the service or any one at the dealership. I have used the Parts Dept a lot & have always got great service, t I have never had a bad experience with the service or any one at the dealership. I have used the Parts Dept a lot & have always got great service, too. More
by bsonlit
Employees Worked With
Jesse Shelton
July 20, 2018
Excellent customer service Before I brought my vehicle in to Dick Scott, I called another local Chrysler dealership. The service representative was very uninterested in helping Before I brought my vehicle in to Dick Scott, I called another local Chrysler dealership. The service representative was very uninterested in helping me out over the phone, said he can’t help me and that I’m out of luck until the beginning of August which is also the timeframe I’m expecting a new baby with my only means of transportation down. I called Dick Scott right after, spoke with Jesse and he talked me through a few possible solutions to the issue I was having with my car and waited on the line to see if it worked or not. Although busy, he was able to get my car in and out in less than 24 hours after I expressed my timeline concerns. Will definitely recommend Dick Scott/speaking with Jesse in the future! More
by jsg3
Employees Worked With
Jesse Shelton
