Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Scott Motor Mall
Fowlerville, MI
1,209 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,209 reviews
August 01, 2018
Recall repair. The recall repair was done quickly. The staff member I dealt with was very pleasant and helpful. I always have my service done at this dealership. The recall repair was done quickly. The staff member I dealt with was very pleasant and helpful. I always have my service done at this dealership. More
by MIKIMORRISON
Verified CustomerEmployees Worked With
Jesse Shelton
August 01, 2018
Very smooth Bill and Jud working to get me into the Jeep was smooth, they worked to get me where I wanted to be, they went above and beyond. I wanted a specific c Bill and Jud working to get me into the Jeep was smooth, they worked to get me where I wanted to be, they went above and beyond. I wanted a specific color, the very next day they had the jeep on their lot waiting for me. All within 24 hours. More
by MSPALLER93
July 31, 2018
Great service Easy to schedule, drove right in at my appointment time. Fixed the problem in good time. The staff is always friendly and answer my questions, even Easy to schedule, drove right in at my appointment time. Fixed the problem in good time. The staff is always friendly and answer my questions, even if they're for a different car. More
by Fisher
Employees Worked With
Jesse Shelton
July 31, 2018
Ram 2500. Excellent, quick, dependable service ALWAYS! I have always been treated like an important customer or client by all of the folks in the Service Depart Excellent, quick, dependable service ALWAYS! I have always been treated like an important customer or client by all of the folks in the Service Department. AAAAAA++++++ More
by CDLOAR
Employees Worked With
Jesse Shelton
July 30, 2018
Amazing staff and service. Dick Scott Motor Mall did a great job helping me find and lease a new Jeep. They were very helpful and informative. They seemed truly interested in Dick Scott Motor Mall did a great job helping me find and lease a new Jeep. They were very helpful and informative. They seemed truly interested in helping me find the best car for me and my needs. More
by cclavenna
Employees Worked With
July 26, 2018
recalls Parts for recall are still on order. They ordered the parts the week before I came in. Parts are still not in a week later. Parts for recall are still on order. They ordered the parts the week before I came in. Parts are still not in a week later. More
by gbradsrt8
Employees Worked With
Jesse Shelton
July 26, 2018
Satisfied customer Very satisfied with overall experience with leasing a new vehicle. Salesman Bill Kiesgen was very friendly and not too high pressure which means a lot Very satisfied with overall experience with leasing a new vehicle. Salesman Bill Kiesgen was very friendly and not too high pressure which means a lot to me. More
by PETELEVENTIS
Employees Worked With
July 26, 2018
Left Hanging Took my Journey in with 20,000 miles for tire rotation and balance and only got the rotation. Took it back in for the tire balance which they said sev Took my Journey in with 20,000 miles for tire rotation and balance and only got the rotation. Took it back in for the tire balance which they said several needed to be adjusted and left with a vehicle pulling hard to the right. Took it back in again to get it corrected as well as a rattling sound and was told I have strange tire wear so they had to play with the tire rotation to stop it from pulling. " Probably put it back the way it was originally" I was told to come back after 7 or 8 thousand miles and they would try to rotate them again. They said they couldn't hear the rattling sound. As a result I listen to the rattling every time I leave my house and I will probably have to buy new tires soon which sucks. I got 68,000 miles on my 2012 Journey's first set of tires. If it wasn't for my salesperson-Nelson Cypher I would never go back to them. More
by golichowski
July 26, 2018
Awesome Dealership! We just purchased our seventh Wrangler Unlimited from Dick Scott Motor Mall, and we couldn't be happier. Everyone their goes out of their way to make We just purchased our seventh Wrangler Unlimited from Dick Scott Motor Mall, and we couldn't be happier. Everyone their goes out of their way to make sure you get what you want at a competitive price. Thanks to Jud, Rick and Shawn for our most recent purchase. More
by Mark L
July 26, 2018
Service Safety recall. In on time and service work was done fast and i’ Pleased with the service center and the people who wrote up the paperwork . Safety recall. In on time and service work was done fast and i’ Pleased with the service center and the people who wrote up the paperwork . More
by MSIMMONS176
Employees Worked With
Scott Combs
