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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,187 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,187 reviews

September 29, 2020

This dealership is incredible and our salesman, Nelson is the best - he always goes over the top for us. We won't buy a vehicle anywhere else and we have't since my husband bought his first truck from here. More

by Robert McMillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Sep 29, 2020 -

Dick Scott Motor Mall responded

Robert, Thank you so much for your wonderful review! We are thrilled that Nelson had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 27, 2020

This is our favorite dealership, and that is saying a lot; because we have visited many. We are treated professionally, and with courtesy and I appreciated the attentiveness to COVID-19 protocols. It is More

by STHIESSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Sep 28, 2020 -

Dick Scott Motor Mall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 24, 2020

Loved working with Jud! He goes above & beyond EVERY time! He's honest and easy to work with! Thanks for great service. and going the extra mile! More

by ANGELA.ZACHARIAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Sep 24, 2020 -

Dick Scott Motor Mall responded

Thank you, Angela! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Motor Mall, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 21, 2020

Per usual, Bill delivered what I wanted in record time. Great salesman and an awesome human being. I will never go anywhere else as long as I'm on this flying rock. More

by bradley.fettig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
Sep 22, 2020 -

Dick Scott Motor Mall responded

We are very happy Bill provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 18, 2020

Bill was truly wonderful. This was my first van purchase and he made it as easy as possible! Bill went above and beyond to help make my purchase as smooth as possible. I am happy with my trade in value, wit More

by natalie.dombroski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
Sep 20, 2020 -

Dick Scott Motor Mall responded

Here at Dick Scott Motor Mall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 16, 2020

Jud was a pleasure to work with! Thank you for the easy transaction on our new lease! Will recommend to my family and friends looking to buy or lease. More

by glucky0776
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Sep 16, 2020 -

Dick Scott Motor Mall responded

Thank you so much for your kind words for Jud, and for choosing Dick Scott Motor Mall! Congrats on your new purchase, and please let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 16, 2020

Dealer hasThe experience knowledge very considerate. Sales person was an excellent knew everything about the vehicle the only bad thing I have had to say about the whole experiences Chrysler credit just More

by mickhunter1456
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons, Jillian Lesperance, Mike Torres
Sep 16, 2020 -

Dick Scott Motor Mall responded

Thank you so much for your kind words for our team, and for taking the time to share your feedback. If you would like to discuss your concerns with us directly, please don't hesitate to reach out. We appreciate your business and hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 08, 2020

I brought my new 2020 Gladiator in for its 1st oil change. The lounge is only aloud 1 person at a time. So as I'm sitting in the cold garage. Female employee stomps on the breaks, sliding a foot on More

by Jthomson1979
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Ryan Simmons
Sep 25, 2020 -

Dick Scott Motor Mall responded

I'm sorry about your experience and we appreciate your feedback as we continue to work with our teams so we can provide the best service during these unprecedented times. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience. Please reach out to me so we can discuss this further. Jud Scott

Sep 25, 2020 -

Jthomson1979 responded

Didn't even get a genuine response. Just a copy and paste!

September 04, 2020

I spent so much wasted time at other dealerships and I finally met Jud Scott through a friend and I cannot say enough great things. The process was seamless and he really helped me out. If you are looking More

by AGIULS13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Sep 04, 2020 -

Dick Scott Motor Mall responded

Hello, Thank you for taking the time to share your thoughts on working with Jud and our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 01, 2020

Bill is a wonderful person to work with. He is attentive, courteous, and knowledgeable. We will definitely use him again for future purchases. I am thankful to have Bill by my side. More

by LSCHAN011
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen, Ryan Simmons
Sep 01, 2020 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bill and our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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