Dick Scott Motor Mall

Made an appointment to have my wife’s 2017 Jeep Grand Cherokee looked at for a clicking sound heard at low speeds. Was sent a text from them advising I could communicate with them through said text numbe Cherokee looked at for a clicking sound heard at low speeds. Was sent a text from them advising I could communicate with them through said text number. After four days I inquired about the diagnosis and was advised via text that they would get back to me in the next day or two at the latest. I waited another four days and texted again asking the diagnosis and did not receive a text back. The next day I called and was advised that they had just finished an engine job and will move me to the top of the list. Why take my car if you can’t work on it for 9 days? Communication would be nice. If you don’t have time to do it just tell me that, why make an appointment to just have my car sit there. I won’t be going back there again. More

Nelson was excellent, answered all questions and made the lease termination and new lease process go smoothly. Everyone at the dealership was great. lease termination and new lease process go smoothly. Everyone at the dealership was great. More

Great dealership. We will definitely be back to continue doing business with them. Our salesman Shawn was very pleasant to work with. Thank you for the great experienc We will definitely be back to continue doing business with them. Our salesman Shawn was very pleasant to work with. Thank you for the great experience. More

Nelson makes the leasing process very easy and run smoothly. Answers all questions and is organized. smoothly. Answers all questions and is organized. More

Customer satisfaction satisfied with the ease of ordering my vehicle. Purchased a vehicle that I have been very happy with the delivery was excellent. my vehicle. Purchased a vehicle that I have been very happy with the delivery was excellent. More

W have purchased many vehicles from the dealership. We have bought multiple vehicles from our salesman Rick. He knows what we are looking for and if it’s not on the lot he finds it. He is professional We have bought multiple vehicles from our salesman Rick. He knows what we are looking for and if it’s not on the lot he finds it. He is professional and easy to work with. We also appreciate the service department. Lisa and Jenifer are great to work with too. We often call and let them know we will be dropping off a vehicle early in the morning before they open. The next day a couple hours after they open we get a call that it’s ready for pick up. That’s Service. You can buy a vehicle anywhere; but to have a Salesman like Rick and the girls in Service like Lisa and Jenifer makes that dealership. That’s why we keep coming back. More

They are very friendly and go out of their way to make your stay comfortable your stay comfortable More

This dealer ship is excellent to deal with in all aspects of buying a new vehicle. They are extremely friendly.. of buying a new vehicle. They are extremely friendly.. More

Great overall experience! Shawn helped to understand car condition remotely, answered questions very quickly and I felt that I could really trust him. Finance folks are also Shawn helped to understand car condition remotely, answered questions very quickly and I felt that I could really trust him. Finance folks are also great, made financing quick and easy. I highly recommend this dealership! More

Always professional knows the product. We have worked with Nelson for years, never disappointed. Will choose Dick Scott for our next vehicle. We have worked with Nelson for years, never disappointed. Will choose Dick Scott for our next vehicle. More