Dick Scott Motor Mall

Everyone was very easy to work with. Not pushy or pressure. I took a long time to decide which vehicle I wanted and they were very understanding. Good peeps! Not pushy or pressure. I took a long time to decide which vehicle I wanted and they were very understanding. Good peeps! More

We were actually on our way to Brighton and stopped on our way to look. We never made it to Brighton. I found a reasonably priced low mileage Ram. The dealership was very upfront with everything! Very our way to look. We never made it to Brighton. I found a reasonably priced low mileage Ram. The dealership was very upfront with everything! Very refreshing! We had had a different experience at a dealership in our town just the previous day. I know I will be making the drive to Fowlerville the next time I am in the market for a vehicle. More

Shawn and the rest of the staff at Dick Scott provided excellent service. They did it with a smile and you could tell they were truly happy to help and not just sell a car. It was a smooth process and Sha excellent service. They did it with a smile and you could tell they were truly happy to help and not just sell a car. It was a smooth process and Shawn provided great information and help. I will be doing business with them again. More

Place is always excellent to work with. I will continue to lease through Dick Scott I will continue to lease through Dick Scott More

Terrible service. My 2020 Jeep grand Cherokee had to be towed to the dealership for service on Sunday for my Monday morning appt. This is my only vehicle. They did not My 2020 Jeep grand Cherokee had to be towed to the dealership for service on Sunday for my Monday morning appt. This is my only vehicle. They did not “find the problem “ until Tuesday at which time they said a part had to be ordered , delivered on Wednesday. They called saying it was fixed on Wednesday. I did not get it out of the service before it quit working again. it is now Thursday. They have not repaired yet. I am beside myself. I feel sorry for Anthony, receiving my calls and trying to make valid excuses. He is not the problem. More

Car buying experience was easy and stress free. Dealership was very receptive. Our salesman Rick went above and beyond. Dealership was very receptive. Our salesman Rick went above and beyond. More

Made an appointment to have my wife’s 2017 Jeep Grand Cherokee looked at for a clicking sound heard at low speeds. Was sent a text from them advising I could communicate with them through said text numbe Cherokee looked at for a clicking sound heard at low speeds. Was sent a text from them advising I could communicate with them through said text number. After four days I inquired about the diagnosis and was advised via text that they would get back to me in the next day or two at the latest. I waited another four days and texted again asking the diagnosis and did not receive a text back. The next day I called and was advised that they had just finished an engine job and will move me to the top of the list. Why take my car if you can’t work on it for 9 days? Communication would be nice. If you don’t have time to do it just tell me that, why make an appointment to just have my car sit there. I won’t be going back there again. More

Nelson was excellent, answered all questions and made the lease termination and new lease process go smoothly. Everyone at the dealership was great. lease termination and new lease process go smoothly. Everyone at the dealership was great. More

Great dealership. We will definitely be back to continue doing business with them. Our salesman Shawn was very pleasant to work with. Thank you for the great experienc We will definitely be back to continue doing business with them. Our salesman Shawn was very pleasant to work with. Thank you for the great experience. More

Nelson makes the leasing process very easy and run smoothly. Answers all questions and is organized. smoothly. Answers all questions and is organized. More