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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,187 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,187 reviews

January 20, 2021

Jillian shoots straight! No games or surprises. I felt that Jillian had my best interest in mind the entire time and was incredibly knowledgeable about all products and vehicles offered. Jillian is the ep More

by kp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jillian Lesperance
Jan 20, 2021 -

Dick Scott Motor Mall responded

We are very happy to hear Jillian provided you with such a positive experience! We appreciate feedback like this "Jillian is the epitome of what “sales” professionals should be in today’s world". We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 20, 2021

Jillian was efficient and responded quickly. This helped me make a good decision. I would highly recommend her and Dick Scott of Fowlerville. Thank you! More

by jeffdhowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons, Jillian Lesperance
Jan 20, 2021 -

Dick Scott Motor Mall responded

Thank you so much for taking the time to share your feedback with us, Jeff. We are delighted to learn about your positive experience with Jillian! Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 19, 2021

always an absolute please working with jud.everything is always an absolute please working with jud. everything is run first class, from start to finish! loving me new grand cherokee! thank you for all yo More

by LBARDHA1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Simmons
Jan 19, 2021 -

Dick Scott Motor Mall responded

Here at Dick Scott Motor Mall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Grand Cherokee! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 18, 2021

Jillian Lesperance was a pleasure to work with and made the experience a positive one. The staff worked well in getting the financing that we needed. More

by ashipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons, Jillian Lesperance, Tom Kaczmarek
Jan 18, 2021 -

Dick Scott Motor Mall responded

Thank you so much for your kind words regarding working with Jillian, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 07, 2021

I worked with Jillian on a Jeep Wrangler. She was wonderful. She found exactly what I wanted and didn’t stop until she did. She was very patient with any questions I had and got back to me quickly wi More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Goodwin, Ryan Simmons, Jillian Lesperance
Jan 08, 2021 -

Dick Scott Motor Mall responded

It's fantastic to hear that Jillian provided you with great customer service while assisting you with the purchase of your new Wrangler! We truly appreciate the opportunity to do business with you. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 02, 2021

I have been dealing with Dick Scott Motor Mall for close to 30 years. Living down state in Westland, almost every transaction has been done over the phone. Jud Scott has been more than helpful in the sel More

by mrtoal
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new 2021We will share your comments with Jud and our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

Jan 03, 2021 -

mrtoal responded

Thanks again for being the best Chrysler Dealership! I wouldn't drive anything else. Cheers to all and a very Happy New Year!

December 28, 2020

I just leased my first wrangler from Dick Scott and had the best experience. I worked with Jillian and not only was she extremely transparent, she was also very Covid cautious, friendly, and so easy to wor More

by Erin.bluer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jillian Lesperance
Dec 28, 2020 -

Dick Scott Motor Mall responded

Erin, Thank you for your feedback on your recent visit to Dick Scott Motor Mall. I'm glad to hear that Jillian was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 15, 2020

This is our 4th van at Dick Scott. Nelson Cypher made the process easy. I was in and out the dealership in less than 30 minutes. More

by TRAVISHYLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Dec 15, 2020 -

Dick Scott Motor Mall responded

Thank you so much, Travis, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new van, and we thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 15, 2020

Excellent sales staff! Asked very specific questions to find out what I was for and then took that information to obtain the car for me. More

by jen.leyrer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Dec 15, 2020 -

Dick Scott Motor Mall responded

Thank you so much, Jen, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 14, 2020

Bill was super approachable and welcoming when we arrived just to inquire about a lease. My aunt and I were very pleased and drove home in a new car same day! Thank you! More

by tdion1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
Dec 14, 2020 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Bill could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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