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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,187 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,187 reviews

May 29, 2021

Very happy with prompt response, Tom was very good to work with. He communicated back with me and handled my deal very prompt. Everyone I dealt with were great people. Ken Clark More

by 62pangborn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kaczmarek, Renee Adams
May 31, 2021 -

Dick Scott Motor Mall responded

Ken, thank you so much for your kind words for Tom, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 31, 2021 -

62pangborn responded

Great job very happy with car

May 26, 2021

Great experience all around, wasn't my first lease/purchase from Jud and his staff of sales persons. Will definitely be dealing with them in the future. More

by d.lutz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
May 26, 2021 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 23, 2021

I think dick Scott dealship was very professional in working toward our lease agreement. They did everything I ask them to do in getting me the car I ask about. I’m very happy in the results. More

by ray.dickerson40
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons, Tom Kaczmarek
May 24, 2021 -

Dick Scott Motor Mall responded

It's great to hear, Ray, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 15, 2021

A Pleasure Doing Business with the Entire Staff, Jud Scott, Nelson Cyphers and Every One At Dick Scott Motor Mall, Thank You One And ALl More

by gruddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons, Jillian Lesperance
May 16, 2021 -

Dick Scott Motor Mall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 14, 2021

Tom was friendly and very helpful in finding us a truck to fit our needs despite the challenges of the current shortages in the truck market. Buying a new vehicle was quick and easy working with the Dock S More

by Luke Donovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons, Tom Kaczmarek
May 15, 2021 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and the team, and we hope you'll enjoy your new truck! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2021

Through the entire process, everyone at Dick Scott Motor Mall was great to work with. I would recommend this dealership to all of my friends and family! More

by pdesmet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
May 11, 2021 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 10, 2021

While we ended up buying a used Pacifica from the lot, we do appreciate the effort to bring us a new vehicle to inspect from your other dealership. Thank you Jillian! More

by JJK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Lesperance
May 11, 2021 -

Dick Scott Motor Mall responded

Thank you so much for your review We are so glad that Jillian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new Pacifica! Please don't hesitate to reach out if you need anything else. We're always happy to help. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 06, 2021

Very nice people well taken care of vehicles no stress love this place no problems would go there again and tell my friends and family More

by VIOLETMOON2361
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Goodwin, Ryan Simmons
May 06, 2021 -

Dick Scott Motor Mall responded

Violet, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 06, 2021

Not only was Jud unwilling to allow his service staff to help a customer with an ongoing, documented, recorded problem, but he was too "busy" to pick up the phone and explain to me voice to voice. He had no More

by KP
Customer Service
Recommend Dealer
No
Employees Worked With
Jud Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Dick Scott Motor Mall responded

We are sorry to hear you were not happy with your experience. We do our best to provide a positive experience to all our customer and are sorry to hear we were not able to resolve your concerns. Jud Scott

May 04, 2021

Rick is a pleasure to work with. Answered all of my questions. Made my lease trade-in and new lease purchase very smooth on our new Wrangler 4Xe! More

by BRIAN.SEGUIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
May 04, 2021 -

Dick Scott Motor Mall responded

Brian, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rick and our team here at Dick Scott Motor Mall are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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