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Dick Scott Motor Mall
Fowlerville, MI
1,187 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,187 reviews
September 22, 2021
We dealt with Tom and he was great. Made everything easy and was super friendly. Kept in contact through the whole process. However the financial manager, Ryan, was terrible. Being pushy and acted like he d and was super friendly. Kept in contact through the whole process. However the financial manager, Ryan, was terrible. Being pushy and acted like he didn’t have time for us and was just plain rude. More
by RamMan17
Employees Worked With
Ryan Simmons, Tom Kaczmarek
September 03, 2021
Tom was great at helping me find the perfect car I was looking for. Drove over an hour to meet them and we were able to secure it. I'd highly recommend going with Tom! looking for. Drove over an hour to meet them and we were able to secure it. I'd highly recommend going with Tom! More
by Talaal
Employees Worked With
Tom Kaczmarek
September 02, 2021
Was great to deal with my salesmen Nelson did an exceptional job on taking care of my needs I would highly recommend to my friends exceptional job on taking care of my needs I would highly recommend to my friends More
by GLAK03
Verified CustomerAugust 27, 2021
i have been buying cars and trucks for over 15 years the manager and there sales people treet me like family there service area and bump shop are the best dick scott dealer ship is the best barry lachanc manager and there sales people treet me like family there service area and bump shop are the best dick scott dealer ship is the best barry lachance More
by bwl
Employees Worked With
Other Employees :
Ryan Simmons, Bill Richardson
August 18, 2021
I had already picked what I wanted through the Build A Jeep, but was going to wiat for the '22's. Dick Scott had a 95% match so decided to go look. Jillian was very helpful and knowledgeable, so I bough Jeep, but was going to wiat for the '22's. Dick Scott had a 95% match so decided to go look. Jillian was very helpful and knowledgeable, so I bought the '21. I'm technically challenged so she synced my new phone to the new vehicle and clearly explained how to use all the features. More
by Sherrys819
Employees Worked With
Jillian Lesperance
August 17, 2021
The purchase of my new car was a smooth process from beginning to end. My sakes representative Rick was very thorough always keeping me updated during the process. Also, as I struggle with technology, R beginning to end. My sakes representative Rick was very thorough always keeping me updated during the process. Also, as I struggle with technology, Rick easily explained and gave me a tutorial in Android Auto App. Thank you to the entire Dick Scott team. I appreciate your commitment to customer service excellence. More
by tonesegura
August 03, 2021
The third vehicle I have purchased from this dealership. Having used the same honest, dependable, pleasant salesman all three times. Dealership is extremely clean and welcoming. I have never felt pressure Having used the same honest, dependable, pleasant salesman all three times. Dealership is extremely clean and welcoming. I have never felt pressured to purchase. More
by martcostello
July 29, 2021
Great experience buying a vehicle here. Friendly,efficient staff. Atmosphere was relaxed and I felt comfortable dealing with Jillian. No high pressure. 2nd vehicle I have purchased here Friendly,efficient staff. Atmosphere was relaxed and I felt comfortable dealing with Jillian. No high pressure. 2nd vehicle I have purchased here, will be back. More
by DWELLSONWINE
Employees Worked With
Ryan Simmons, Jillian Lesperance
July 14, 2021
Very helpful, friendly, great place to go & they go out of the way to help. They brought my new vehicle to my house & helped me get it all set up of the way to help. They brought my new vehicle to my house & helped me get it all set up More
by DONNAWEST62
July 07, 2021
I was really impressed by the great customer service we got. My sales Lady was amazing. I would definitely recomen her to my friends and family. got. My sales Lady was amazing. I would definitely recomen her to my friends and family. More
by tanialeperez
Employees Worked With
Keith Goodwin, Ryan Simmons, Jillian Lesperance
