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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,194 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,194 reviews

March 11, 2025

Dick Scott has always been a low stress, easy dealership for me, as a single woman, to work with. I appreciate that more than you know More

by SLEEPINSWEET66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Dick Scott Motor Mall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 10, 2025

I wouldn’t recommend anyone to do business with Dick Scott or any of their sales people. They treated me with such disrespect while I was there getting a quote for my truck. My father was buying a truck More

by Taylor Savage
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Nelson Cypher
1.0
This rating includes all reviews, with more weight given to recent reviews.
JP McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Dick Scott Motor Mall responded

We’re sorry to hear you feel this way, as we strive to treat every customer with respect, regardless of their purchasing decision. We can assure you that we do not treat customers differently based on where they choose to buy. In fact, we have prior communication showing that we were aware and completely understanding of the change in your purchase choice. If there was any miscommunication during your visit, we’d love the opportunity to discuss it further. Please feel free to reach out to us so we may assist in resolving this matter.

Mar 11, 2025 -

Taylor Savage responded

No, these men were not completely understanding. They were mad that I didn’t buy a truck through them and they did treat me completely different based on where I chose to make a purchase. There was no miscommunication, I understood everything they said and all the rude comments they made.

February 11, 2025

Shawn was wonderful. So [patient and informative. . We so appreciated you bringing the car to our house. The best experience we have ever had at a car dealership and at r More

by schnabo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JP McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Coleman
Feb 11, 2025 -

Dick Scott Motor Mall responded

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 26, 2025

The dealership was clean and inviting. I was asked right away if i needed help and the process began. Great group of people. More

by kelleyd022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Dick Scott Motor Mall responded

Thank you so much for your kind words, Kelley, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 15, 2025

Excellent work! !! my jeep is like brand new!!! great communication fast service!!! highly recommended the Quality is outstanding!!! More

by locomoto123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Varilone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Croucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Wozniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Schnurstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wozniak, Shawn Coleman, Tiffany Cromer
Jan 15, 2025 -

Dick Scott Motor Mall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 15, 2025

Nelson is wonderful to work with. Very prompt and professional. Always a pleasure to work with. More

by d_bagozzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : iid, David Kuzdek
Jan 15, 2025 -

Dick Scott Motor Mall responded

We are so glad that we had the opportunity to work with you, and that Nelson and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 02, 2025

Dick Scott had always treated me incredibly well. I don’t feel like I am that a number and I always feel like I am being listened to and respected when purchasing a vehicle from them. They work very More

by sophianicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kuzdek
Jan 02, 2025 -

Dick Scott Motor Mall responded

Thank you, Sophia, for choosing Dick Scott Motor Mall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 15, 2024

Shawn was very professional and helpful during the purchase process. Any questions we had were answered promptly and accurately. The sales manager was also very professional and helpful. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Coleman
Oct 15, 2024 -

Dick Scott Motor Mall responded

Michael, Thank you so much for choosing Dick Scott Motor Mall! Please let Shawn know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 11, 2024

They are polite and get your vehicle in and out of service in a reasonable amount of time. Their sales staff are friendly and efficient. We have bought several vehicles from them and will continue to More

by russellts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Paulo
Oct 12, 2024 -

Dick Scott Motor Mall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 13, 2024

Just bought a truck here. 2021 limited 1500 eco diesel with only 35k miles on it. Took me over 2 hours to get there. So excited for it it's a dream truck and a love for the en More

by zacluc091
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Coleman
Sep 13, 2024 -

Dick Scott Motor Mall responded

We sincerely apologize for the inconvenience and frustration you've experienced with your recent truck purchase. When we performed our certified vehicle inspection in July, no issues were found at that time, and we regret that this problem surfaced after your drive home. Please know that the vehicle is covered by a certified pre-owned warranty, and the necessary repairs, including the oil issue and vibration, should be fully covered. We understand how disappointing and concerning this situation is, especially with the expectations you had for your dream truck. We would be more than happy to assist you further to ensure this issue is rectified as quickly as possible. Please don't hesitate to reach out to us directly, and we will do everything we can to make this right. Once again, we apologize and appreciate your understanding.

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