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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.6
604 Reviews

604 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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June 15, 2020

Service Challenger Joe was vey professional, the cashier was very friendly. Service was performed in a reasonable amount of time. The cost estimate was right on and it More

by disebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 16, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 15, 2020

My experience dealing with your dealership has been a My experience dealing with your dealership has been a good one. Your service advisor Joe was very nice and professional in keeping me updated on the More

by wteam
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 16, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 10, 2020

Good as new Vehicle runs as good as new. Very pleased with team that did the work. Jim gave me daily updates regarding the service timing. Level-set my expectatio More

by arnehull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 11, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Oil change went okay and is a good price but I asked if they could look as to why my check engine light came on and they refused. Said they didn’t have time. That made me feel very standoffish about the ex More

by bmeakin14
Recommend Dealer
No
Employees Worked With
John Wentz
Jun 25, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for the feedback on your experience with us. We are sorry that we fell short of your expectations and would like to learn more. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Jason Scott

June 08, 2020

Solid job done Brought car in for warranty servicing. The initial assessment didn't make sense, but fortunately, once I asked to speak to the Service Manager, the is More

by KevinKobelsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure which Joe in Service
Jun 08, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Kevin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

The service guy at the desk was nice and friendly. I gave it three stars because when I got there I asked for a new wiper. When my oil change was completed they had forgot all about my wiper. So I had to wai More

by MISSVETTE28
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 08, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your review! We are so glad that we had the opportunity to work with you. We do apologize for the additional wait time and hope that you will give us an opportunity to do better next time. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, we truly appreciate your business! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Very clean, professional and helpful.. my vehicle was sanitized before returning to me. I waited outside in the tent and my car was done at the promised time. More

by lahaselhuhn
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Check engine light came on, The service was done quickly and service was excellent. They were very professional in handling my problem. I've been a customer of Dick Scott for m More

by PMOROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one at Dick Scott Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 05, 2020

Courteous and quick, got me in the next morning at 7 sharp and back out for my oil change in about an hour which I appreciated! More

by c55taylor
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 06, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 22, 2020

This was my first visit to this particular dealership and I found them very accommodating and not only with the oil change but also addressing a concern I had with an issue I was having...... Thanks to April More

by gszostak
Recommend Dealer
Yes
Employees Worked With
April Hendryx
May 23, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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