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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.2
600 Reviews

600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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June 08, 2020

The service guy at the desk was nice and friendly. I gave it three stars because when I got there I asked for a new wiper. When my oil change was completed they had forgot all about my wiper. So I had to wai More

by MISSVETTE28
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 08, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your review! We are so glad that we had the opportunity to work with you. We do apologize for the additional wait time and hope that you will give us an opportunity to do better next time. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, we truly appreciate your business! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Very clean, professional and helpful.. my vehicle was sanitized before returning to me. I waited outside in the tent and my car was done at the promised time. More

by lahaselhuhn
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Check engine light came on, The service was done quickly and service was excellent. They were very professional in handling my problem. I've been a customer of Dick Scott for m More

by PMOROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one at Dick Scott Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Oil change went okay and is a good price but I asked if they could look as to why my check engine light came on and they refused. Said they didn’t have time. That made me feel very standoffish about the ex More

by bmeakin14
Recommend Dealer
No
Employees Worked With
John Wentz
Jun 25, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for the feedback on your experience with us. We are sorry that we fell short of your expectations and would like to learn more. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Jason Scott

June 05, 2020

Courteous and quick, got me in the next morning at 7 sharp and back out for my oil change in about an hour which I appreciated! More

by c55taylor
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 06, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 22, 2020

This was my first visit to this particular dealership and I found them very accommodating and not only with the oil change but also addressing a concern I had with an issue I was having...... Thanks to April More

by gszostak
Recommend Dealer
Yes
Employees Worked With
April Hendryx
May 23, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 21, 2020

Everyone is very helpful and always answers any questions I have about the service done to my vehicle. I actually pass a couple other Dodge dealerships just to go here. More

by Britney
Recommend Dealer
Yes
Employees Worked With
Kevin Brewer , Joe Nall, John Wentz
May 21, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Britney, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 20, 2020

Always a good experience at this dealer sales/service both have been a pleasure. No problem getting in no problem getting out.car is always clean More

by kw39
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 21, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 19, 2020

Appreciate the process developed by the Dick Scott team to keep customers safe during this time of uncertainty when arriving for service. Convient pick up process was slick More

by KATHLEENCLARKE19
Recommend Dealer
Yes
Employees Worked With
Joe Nall
May 19, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Kathleen, we appreciate your business and our team looks forward to serving you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 18, 2020

routine service on my 2016 Ram 1500 I have been taking my truck to your shop since it was new in 2016. The service and price has been great. I can't touch the price even when I buy my ow More

by GREGORY.SABAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McCloud
May 18, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Gregory, Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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