Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
601 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Solid job done Brought car in for warranty servicing. The initial assessment didn't make sense, but fortunately, once I asked to speak to the Service Manager, the is Brought car in for warranty servicing. The initial assessment didn't make sense, but fortunately, once I asked to speak to the Service Manager, the issue was resolved. Responsive when called, but they are a bit overwhelmed right now (at least they could see me - I called another dealer and they couldn't see me for another week). More
The service guy at the desk was nice and friendly. I gave it three stars because when I got there I asked for a new wiper. When my oil change was completed they had forgot all about my wiper. So I had to wai it three stars because when I got there I asked for a new wiper. When my oil change was completed they had forgot all about my wiper. So I had to wait an additional 30 to 45 minutes. After I sat there waiting for the wiper to be switched out, I found out that the wiper was replaced and they had forgotten about me. So I was just sitting there and no one came and got me. More
Very clean, professional and helpful.. my vehicle was sanitized before returning to me. I waited outside in the tent and my car was done at the promised time. sanitized before returning to me. I waited outside in the tent and my car was done at the promised time. More
Check engine light came on, The service was done quickly and service was excellent. They were very professional in handling my problem. I've been a customer of Dick Scott for m The service was done quickly and service was excellent. They were very professional in handling my problem. I've been a customer of Dick Scott for many years and have leased more than eight vehicles during this time. More
Oil change went okay and is a good price but I asked if they could look as to why my check engine light came on and they refused. Said they didn’t have time. That made me feel very standoffish about the ex they could look as to why my check engine light came on and they refused. Said they didn’t have time. That made me feel very standoffish about the experience. I’m aware them fixing it may have taken time and I may have had to schedule another appointment for that but autozone will look at a car and diagnose an issue right then and there. My car has 7k miles on it so it likely was just a sensor but I’ll be heading to Farmington for my next oil change instead of the town that I live in. More
This was my first visit to this particular dealership and I found them very accommodating and not only with the oil change but also addressing a concern I had with an issue I was having...... Thanks to April I found them very accommodating and not only with the oil change but also addressing a concern I had with an issue I was having...... Thanks to April for all her help More
Everyone is very helpful and always answers any questions I have about the service done to my vehicle. I actually pass a couple other Dodge dealerships just to go here. I have about the service done to my vehicle. I actually pass a couple other Dodge dealerships just to go here. More
Appreciate the process developed by the Dick Scott team to keep customers safe during this time of uncertainty when arriving for service. Convient pick up process was slick to keep customers safe during this time of uncertainty when arriving for service. Convient pick up process was slick More