Dick Scott Chrysler Dodge Jeep Ram - Service Center

The work they did made the van as good as new. They went the extra mile to do it right. They completed the job when they said they would. They cleaned up the van and even put shiny stuff on the tires to m the extra mile to do it right. They completed the job when they said they would. They cleaned up the van and even put shiny stuff on the tires to make them look new. Pam and Rich are very friendly people and were also very accommodating. More

Had a preset appointment for service on a warranty concern. Everything was taken care of ontime and service was carried out in a timely manner, while I waited in customer lounge. Associates were v concern. Everything was taken care of ontime and service was carried out in a timely manner, while I waited in customer lounge. Associates were very courteous and helpful in all aspects of the visit. More

Took my 2010 van in for a rattle in sliding driver's side door and also for regular maintenance. Picked up van and found dirty carpet and door still had an intermittent rattle on trip home. Went right back. door and also for regular maintenance. Picked up van and found dirty carpet and door still had an intermittent rattle on trip home. Went right back. Door stopped rattleing on trip back. Allan Martich introduced me to Joe Prokes who personally drove the van to ensure door was not making noise. He had the carpet cleaned when we returned from test drive. Joe Prokes also requested that I go directly to him if I had any further door issues. I believe any car dealer can and will have problems. This type of customer attention makes a superior dealer. Thanks! Larry Ripple More

i already take a mail from you, where you were asking me to trade my car chrysler pacifica with a new one, jeep or dodge and my outpoket payment is going to be the same, but when i comes there and did a app to trade my car chrysler pacifica with a new one, jeep or dodge and my outpoket payment is going to be the same, but when i comes there and did a appresal to estimate my car's price it was very rediculose even my car is in great shape and condition, and my outpoket payment was twice more then i already have it, So i want to say that your advertisement have to be consistent with what really gone happen. More

Very nice people to deal with. They seemed truly interested in helping me to get my vehicle fixed. I had been dealing with a problem before and was told to bring it in if it happened again. I was interested in helping me to get my vehicle fixed. I had been dealing with a problem before and was told to bring it in if it happened again. I was given great respect and treated fairly when I did bring it back. More

I'm updating my review due to the fact that I had outstanding service on my last visit to Dick Scott Dodge for an ongoing brake problem that I had multiple visits to the service department for. Whil outstanding service on my last visit to Dick Scott Dodge for an ongoing brake problem that I had multiple visits to the service department for. While it did take months before finally resolving the problem by replacing brake pads, rotors, and actually tearing apart the entire braking system to inspect it, clean it up including a little normal rust that was occuring, and putting it back together, I'm thrilled that this has finally been done and now my personal time won't be taken up so much by Dick Scott service time. I received top-notch service and now Dick Scott Dodge's service department is starting to get my trust back - thank you Joe! More

Was not happy with what I was originaly told by Darrell. That a previous repair done by Fox Hills and butchered was not of his concern. A $750. repair to fix their screwup was on Me. And then was told $280. That a previous repair done by Fox Hills and butchered was not of his concern. A $750. repair to fix their screwup was on Me. And then was told $280. to diagnos the problem. I think the service dept should have enitiated the call to Chrysler. Joe did just that and Chrysler picked up the repair. Thanks Joe. More

Took vehicle in for re-call on 2011 Dodge Ram. The service department took care of me and scheduled an appointment and resolved the problem. I was very happy with the service and the turn around time service department took care of me and scheduled an appointment and resolved the problem. I was very happy with the service and the turn around time was excellent. They were friendly, courteous and very understanding of my problem. More

i was treated far better than expected and everybody was friendly and helpful and i believe a very professional job also enjoyed the expirence. i could not ask for anything more they even asked if i needed friendly and helpful and i believe a very professional job also enjoyed the expirence. i could not ask for anything more they even asked if i needed a ride wow !!!!!!! what a difference of what i used to get at a dealer thank you More

After leasing a Dodge Journey I expereienced two mechanical issues. The first was a "ticking" sound in the engine. After that, my vehicle developed a "squealing" noise. Joe and his staff kept me mechanical issues. The first was a "ticking" sound in the engine. After that, my vehicle developed a "squealing" noise. Joe and his staff kept me informed on the status of the work and also provided for a rental vehicle while my car was in for repair. The ticking noise required Joe and his staff to work in conjunction with the Chrysler engineers. Needless to say the vehicle could not be repaired the "same day" but was completed in a reasonable time frame when considering the nature of the repairs. There was a forty page bulletin in regard to the squealing noise my vehicle was making. I have not had a recurrence of either issue since receiving my vehicle back from the service department.(in late November). More