Dick Scott Chrysler Dodge Jeep Ram - Service Center

I always have a good experience at Dick Scott. I've been a loyal customer for over 15 years, and even when I've had issues the staff has worked with me to resolve them to my satisfaction. Would recommend a a loyal customer for over 15 years, and even when I've had issues the staff has worked with me to resolve them to my satisfaction. Would recommend and have recommended this dealership to friends and family. A++++ service!! More

I've rated Dick Scott Chrysler Dodge Jeep Ram of Plymouth all FIVES/GREAT service due to their friendly and efficient customer service. Laurie, on the phone, was super friendly and answered all of my questi all FIVES/GREAT service due to their friendly and efficient customer service. Laurie, on the phone, was super friendly and answered all of my questions and followed up with me to keep me updated. They quoted me and I decided to go with most of the service (i.e. the required repair) and they weren't pushy about getting all of it done. The service was done in a couple of days and it looks great! Joe and another couple of employees made sure I was satisfied when I picked up my jeep and the bill/paperwork was very organized and all ready for me upon pick up and the invoice was presented in a nice folder. My jeep was detailed inside and I was provided a small sample of touch up paint, which was a very nice touch. I'd keep coming back with super service like I experienced this time! Thank you, Kari Knoll More

I did not purchase my PT Cruiser from Dick Scott. I was unhappy with the service at the dealership I purchased the car from and the next dealer I tried for service also. So, after several years (and 75,00 unhappy with the service at the dealership I purchased the car from and the next dealer I tried for service also. So, after several years (and 75,000 miles) with no service, I had some real issues that needed to be addressed. Checking the dealer reviews I saw a lot of satisfied responses from Dick Scott cutomers and I scheduled my work at the Plymouth Road dealership. Add me to the list of satisfied customers; their service department is fantastic. They provided a loaner for me to use. They completed the work on time. I knew in advance what the price would be. Everything they worked on is as it should be, it feels like I have a new car and it even came back clean. I would not consider going anywhere else for service for this vehicle. More

Sales: I LOVE Dick Scott Dodge. My husband & I have Leased/Purchased several vehicles from Antwone Bedford over the past 5 years. We would not go to anyone/anywhere else for this. Antwone is great, he Leased/Purchased several vehicles from Antwone Bedford over the past 5 years. We would not go to anyone/anywhere else for this. Antwone is great, he: listens to what you're looking for, makes suggestions, is very friendly, has a great attitude, is never pushy, makes you feel like you're family. I recommend Antwone to all my friends & family. All of our leases/purchases through Antwone have been nothing but great experiences. Service: When we take our vehicles in for service we deal with either Mike Torres or Darrell Scott. Both are great! The really listen to you & are extremely friendly. All of our service experiences have been great. I wouldn't take our vehicles anywhere else because of these two people. These three people are what keeps my husband & I coming back to Dick Scott Dodge time after time. They are the reason why I recommend them & the dealership to everyone I know. When you get great service you want to pass it on! More

My service rep was very courteous and knowledgable. Generally most service dept's don't know how to treat women, but Darryl didn't assume I knew nothing about cars or talk down to me because I am a wom Generally most service dept's don't know how to treat women, but Darryl didn't assume I knew nothing about cars or talk down to me because I am a woman. He was very courteous, knowlegable and treated me with the utmost respect. I appreciate how he handled my service visit and would definitely send others to the Dealership. Thank you for the opportunity to give praise where it is due. Respectfully, Tina Marie Hille More

The work they did made the van as good as new. They went the extra mile to do it right. They completed the job when they said they would. They cleaned up the van and even put shiny stuff on the tires to m the extra mile to do it right. They completed the job when they said they would. They cleaned up the van and even put shiny stuff on the tires to make them look new. Pam and Rich are very friendly people and were also very accommodating. More

Had a preset appointment for service on a warranty concern. Everything was taken care of ontime and service was carried out in a timely manner, while I waited in customer lounge. Associates were v concern. Everything was taken care of ontime and service was carried out in a timely manner, while I waited in customer lounge. Associates were very courteous and helpful in all aspects of the visit. More

Took my 2010 van in for a rattle in sliding driver's side door and also for regular maintenance. Picked up van and found dirty carpet and door still had an intermittent rattle on trip home. Went right back. door and also for regular maintenance. Picked up van and found dirty carpet and door still had an intermittent rattle on trip home. Went right back. Door stopped rattleing on trip back. Allan Martich introduced me to Joe Prokes who personally drove the van to ensure door was not making noise. He had the carpet cleaned when we returned from test drive. Joe Prokes also requested that I go directly to him if I had any further door issues. I believe any car dealer can and will have problems. This type of customer attention makes a superior dealer. Thanks! Larry Ripple More