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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.2
600 Reviews

600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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June 28, 2020

Left vehicle for a day & half of my work was done . Still have dropped door noticed once home 😡 The manager handling paperwork excellent ! not the service.dissappinted 😒 👎 More

by shayley7177
Recommend Dealer
No
Employees Worked With
Jim McCloud
Jul 16, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Shayley, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Jason Scott

June 27, 2020

The only dealer that I trust. Everybody is very friendly and I recommend Dick Scott for my jeep. The best service I’ve ever had compared to all other dealers More

by pjrome52
Recommend Dealer
Yes
Employees Worked With
Jim McCloud, Joe Nall, John Wentz
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

PJrome, Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad Jim, Joe, and John were able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 27, 2020

Nice and courteous team. Maintained CDC and state guidelines. Prompt response and service completed within the time committed. Vehicle was ready when I reached to pickup and touch less and quick paym More

by Rajesh
Recommend Dealer
Yes
Employees Worked With
Lady at the payment counter, prompt, courteous., Jim McCloud
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Radesh, We appreciate your business and Jim and our team looks forward to serving you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 27, 2020

Nice and easy experience setting up appointment, vehicle drop off and pick up, and very quick turn around. Pleasant surroundings and people (Joe) were pleasant to work with throughout the process. More

by hutchinson.janet
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Janet, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 26, 2020

Great service. Great staff. Complete coverage for anything that my vehicles need. A dealership that is dedicated to quality customer service and customer retention. The best people around. More

by r55ap
Recommend Dealer
Yes
Employees Worked With
John Wentz
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 26, 2020

Outstanding Service Once again i was at Dick Scott for a simple maintenance issue on the radio. these guys and gal got me in quick and out fairly quick More

by HARRYDAUB66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Harry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 26, 2020

Professional service Could not have been more pleased with the job done on my Chevy. Everything was handled with care and without any delays. My future service will be wit More

by CDIMANIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 26, 2020

Very friendly and polite. Explained everything I needed to know and helpful. Told me exactly what I needed to do and when I pulled up explained the whole process of dropping off my vehicle. More

by cmballard17
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 26, 2020

Friendly, polite, engaging. Didn't rush me I always get service done at Dick Scott CDJR. The staff are excellent. Helpful, understanding and patient. He explained a few options I didn't realiz More

by SarahAshworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much, Sarah, for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 26, 2020

Customer Service I found the people in the service department to be both knowledgeable and very helpful. And I must say, it is always a wonderful surprise when paying More

by MB.INFOPLACEUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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