Dick Scott Chrysler Dodge Jeep Ram - Service Center

MY 1987 Lebaron I brought my car in for a simple light bulb replacement on my Heater/ A/C control panel and they could not get the job done!! Not too happy about it. I brought my car in for a simple light bulb replacement on my Heater/ A/C control panel and they could not get the job done!! Not too happy about it. More

This was the worst service experience I have ever had anywhere. I had an appointment. When I arrived  (15 minutes early). Waited 10 minutes for the person to get up from his desk to come talk to me. T anywhere. I had an appointment. When I arrived  (15 minutes early). Waited 10 minutes for the person to get up from his desk to come talk to me. Told him i had an appointment but still had to give all my info again. Seemed to have an attitude. Was told i would waiting. Was told 1 1/2 wait. I agreed. A message was sent to my spouse to contsct of anything needed. Was not the number I used when i made the appointment or checked in. After almost 3 hours, i went into the service area to see what the issue was. With again an attitude was asked who i was. I was told there were other issues with my vehcle that needed to be fixed. I asked ehy wasn't i contacted. Had to check on things. I voiced my displeasure on how this was handled but wss told i can just take my vehicle as is. I replied that so you are refusing to fix my car? he said he will check on things. I went back to the waiting area. Aftrr another 20 minutes, i was told there was over  $1200 of worked needed. was given my keys and told to come back the following week . Was not given any paperwork except for the oil change and tire rotation. As i was leaving i told him to have a good day.  I heard someone from one of the offices that I should as well. Somewhere else. Very inappropriate.  Will tell everyone i know to get service Somewhere else. Not 100% sure of the service advsors name. More

The collision department was very efficient and the work was done timely. They were even able to find a problem with the rust on hood and were able to get it covered under warranty. was done timely. They were even able to find a problem with the rust on hood and were able to get it covered under warranty. More

The dealership Service is always top notch and the staff are always courteous and professional. The premises are clean and organized, inside and out. It’s a pleasure doing business with Dick Scott Chrysler are always courteous and professional. The premises are clean and organized, inside and out. It’s a pleasure doing business with Dick Scott Chrysler Dodge! More

The service was fast and friendly. As soon as I pulled into the bay the gentleman met me and filled out the information for my vehicle. He identified that I was there for a oil change but I also flagged f into the bay the gentleman met me and filled out the information for my vehicle. He identified that I was there for a oil change but I also flagged for a recall. Gave me the expectation of an hour or less and held to it. They also sent me a text message in case I had any questions while my car was being serviced. More

Service upkeep General service on a lease vehicle, getting regular oil and inspection. Service department was fast and efficient. Waiting room is clean and comfortab General service on a lease vehicle, getting regular oil and inspection. Service department was fast and efficient. Waiting room is clean and comfortable. Very good dealership. More

The service department did an excellent job taking care of my vehicle and kept me in the loop the entire time! I always get any service I need at Dick Scott. You won't be disappointed. of my vehicle and kept me in the loop the entire time! I always get any service I need at Dick Scott. You won't be disappointed. More

Service was great! Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anyth Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anything. More

I was very pleased by the way everything was handled in the repair of my vehicle. I had not used Dick Scott in a long time because the service department lied to me big time some years ago. the repair of my vehicle. I had not used Dick Scott in a long time because the service department lied to me big time some years ago. More

Oil change/tire rotation I made an on line appointment for 3:30. When I arrived, the service center was busy. I drove up, spoke to the service staff and they had my vehicle pa I made an on line appointment for 3:30. When I arrived, the service center was busy. I drove up, spoke to the service staff and they had my vehicle parked within 5 minutes. The service took a reasonable amount of time and was close to the time quoted by staff. Overall, this visit was great! More