Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
The dealership Service is always top notch and the staff are always courteous and professional. The premises are clean and organized, inside and out. It’s a pleasure doing business with Dick Scott Chrysler are always courteous and professional. The premises are clean and organized, inside and out. It’s a pleasure doing business with Dick Scott Chrysler Dodge! More
The service was fast and friendly. As soon as I pulled into the bay the gentleman met me and filled out the information for my vehicle. He identified that I was there for a oil change but I also flagged f into the bay the gentleman met me and filled out the information for my vehicle. He identified that I was there for a oil change but I also flagged for a recall. Gave me the expectation of an hour or less and held to it. They also sent me a text message in case I had any questions while my car was being serviced. More
Service upkeep General service on a lease vehicle, getting regular oil and inspection. Service department was fast and efficient. Waiting room is clean and comfortab General service on a lease vehicle, getting regular oil and inspection. Service department was fast and efficient. Waiting room is clean and comfortable. Very good dealership. More
The service department did an excellent job taking care of my vehicle and kept me in the loop the entire time! I always get any service I need at Dick Scott. You won't be disappointed. of my vehicle and kept me in the loop the entire time! I always get any service I need at Dick Scott. You won't be disappointed. More
Took 3 days just to run a diagnostic test on my car. I had to call to get an update on my car because no one called me. After getting angry and upset with my service guy someone finally looked at it. Afte had to call to get an update on my car because no one called me. After getting angry and upset with my service guy someone finally looked at it. After they found the problem it was fixed fast which I appreciated but I was not happy with the struggle I had to go through just to have someone test it. Also they changed my license plate holder without my my consent and therefore I will be taking it off and changing it. Overall I was not very satisfied with this place. More
Service was great! Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anyth Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anything. More
I was very pleased by the way everything was handled in the repair of my vehicle. I had not used Dick Scott in a long time because the service department lied to me big time some years ago. the repair of my vehicle. I had not used Dick Scott in a long time because the service department lied to me big time some years ago. More
Oil change/tire rotation I made an on line appointment for 3:30. When I arrived, the service center was busy. I drove up, spoke to the service staff and they had my vehicle pa I made an on line appointment for 3:30. When I arrived, the service center was busy. I drove up, spoke to the service staff and they had my vehicle parked within 5 minutes. The service took a reasonable amount of time and was close to the time quoted by staff. Overall, this visit was great! More
Jim McCloud was polite and friendly and helpful. Our vehicle was ready when promised. A seat cover and floor protector were placed inside to keep the interior clean. vehicle was ready when promised. A seat cover and floor protector were placed inside to keep the interior clean. More
Service was excellent. Had an oil change and tire rotation. Work was done in a timely manner. I am always taken good care of when I come in. rotation. Work was done in a timely manner. I am always taken good care of when I come in. More