Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Disappointed Lack of communication after multiple attempts of trying to get an update. Repair took longer than estimated By almost 2 days. This is very inconven Lack of communication after multiple attempts of trying to get an update. Repair took longer than estimated By almost 2 days. This is very inconvenient as it is our family vehicle and I also use it for work. More
Told us it was fixed and it was NOT. Have had our van for a They had our van over a week, said it was fixed. We picked it up. It did exactly what it was doing when we took it in. They never fixed it. They could They had our van over a week, said it was fixed. We picked it up. It did exactly what it was doing when we took it in. They never fixed it. They couldn't even find it when we went to pick it up. Took it right back. They've now had it since March 26th. Still nothing from them. More
unexpected transmissions pan leak I was met by Mr. Rob Goodlow. After checking my Jeep, he was very friendly, listen to what I had to say without interruption. Parts were on hand and I was met by Mr. Rob Goodlow. After checking my Jeep, he was very friendly, listen to what I had to say without interruption. Parts were on hand and he explain what all the procedures were to take place. He took a real interest in my problem and did a great job. I would like to see all the service Personal follow in his fooot steps. More
Great Polite and professional, they told me it was going to be an hour and a half but it was way shorter (I think it was like 30 minutes) Polite and professional, they told me it was going to be an hour and a half but it was way shorter (I think it was like 30 minutes) More
Oil Change Great experience- Kyle got me in right away, explained everything and got me out on time! Thank you Kyle and the all of the Dick Scott crew. Great experience- Kyle got me in right away, explained everything and got me out on time! Thank you Kyle and the all of the Dick Scott crew. More
Very,Very, Very Good!! I brought my Jeep in at about 9:30 AM on SATURDAY not expecting too much they could do over the weekend. Boy w as I wrong Had my Jeep back by noon I brought my Jeep in at about 9:30 AM on SATURDAY not expecting too much they could do over the weekend. Boy w as I wrong Had my Jeep back by noon and was told a non-essential part was backordered but would be in by noon on Tuesday. Received an e-mail from Steve Sanborn as promised that the part was in and could be installed at my convenience. Had it installed this afternoon within 30 min and out the door. More
collision review Great experience. Done just as it was explained. Paint job was superb. Highly recommended. Took just a bit longer than original quote but the work Great experience. Done just as it was explained. Paint job was superb. Highly recommended. Took just a bit longer than original quote but the work done made it worth it. More
The only place I go to service both my vehicles. Great dealership. The only place I will take both my vehicles to be serviced. Great people working there. Always polite and will to help you out wit Great dealership. The only place I will take both my vehicles to be serviced. Great people working there. Always polite and will to help you out with anything. More
Excellent Service! I called for service on our Dodge Caravan on behalf of my husband who has been working 10-12 hrs 7 days a week for the past several weeks. Both the se I called for service on our Dodge Caravan on behalf of my husband who has been working 10-12 hrs 7 days a week for the past several weeks. Both the service folks at the dealership, and the lady at Enterprise (we needed a rental while our van was being worked on) down the road were very very friendly and helpful. They assisted my husband very quickly, including giving him a ride from the dealership to the rental place. Enterprise also aided in giving him a ride back to Dick Scott when it was time to pick up our van and return the rental. My husband really appreciated being taken care of promptly - he wanted a shower and dinner ASAP after another 12 hour day. Thank you Dick Scott Dodge and Enterprise, from the Centers family! A Hundred thumbs up!!!!!!!! More
Thank you Jim is a hard working and he took so care about my car and thank you again.... i told my family and friends about the service Jim is a hard working and he took so care about my car and thank you again.... i told my family and friends about the service More