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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.2
600 Reviews

600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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May 19, 2018

Good experience , I am not happy with Dodge this is the second water pump failure, first one on my previous Dodge Challenger and now again on this one with 17,000 mil More

by disebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
May 21, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments. Our goal at Dick Scott Chrysler Dodge Jeep Ram is complete satisfaction and exceptional service to all customers. We apologize for your inconvenience. We take all comments and concerns seriously and will use them to improve our process moving forward.

May 18, 2018

professional, quick, knowledgeable Very helpful, took care of problem quickly. Got me in and out, which helped me continue my day. The service staff was knowledgeable, and took care of More

by lljstew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Marks, Jim McCloud, Rob Goodlow
May 21, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we were able to provide you with quick and efficient service!

May 17, 2018

Very pleasant and efficient Very good experience, quick and cost effective. Service staff was very nice, upfront about costs and time needed to complete work. Car was ready on More

by dianereed0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Wood
May 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

May 17, 2018

Curtious, fast service. The service is quick and painless. You always leave the dealership with a positive experience. I will definitely bring my vehicle back whenever I need More

by chemottib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
May 21, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear Rob provided you with great customer service! We look forward to seeing you on your next visit!

May 16, 2018

Very good service support I have used Dick Scott for all of the scheduled maintenance and warranty repair for my 2014 Jeep Wrangler. Service department support has been outsta More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
May 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us!

May 16, 2018

Auto repair Great service . FAST and FRIENDLY made the experience feel better than other dealerships. You have to trust your mechanic and they have Earned it More

by warrensheldonmobil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
May 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

May 15, 2018

Regular Service visit was super easy Joe was outstanding, He was great, recommended what the vehicle needed and work out any incidentals, Will service my vehicles in here from now on. More

by J. C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Service
May 15, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with such excellent customer service! We look forward to seeing you on your next visit with us!

May 11, 2018

Great service We always get great service when we go to Dick Scott's Chrysler Dodge Jeep Ram.So when it came time to get the oil changed we know where to take our P More

by gppriebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud, Stephen Sanborn
May 15, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

May 11, 2018

Alignment Did an alignment on Tuesday. Car was really going left. They did not correct it. Obviously did not test drive. Went back Thursday (the soonest I c More

by sawilliams10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Decamp 1259 and #1598, Jim McCloud
May 15, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Our goal at Dick Scott Chrysler Dodge Jeep Ram is complete satisfaction and exceptional service to all customers. We sincerely apologize for your inconvenience. We take all comments and concerns seriously and will use them to improve our process moving forward.

May 10, 2018

Everything was great Jim was great and got my car back as promised. Car came back clean everything went well. I would recommend this got to my family and friends in a fut More

by berroproperties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
May 15, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

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