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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.2
600 Reviews

600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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May 30, 2018

Tire repair Had a nail in my tire. Stopped on Saturday afternoon and got it repaired in under 30 minutes! Thanks for getting it done so quickly. More

by kgsticks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with such quick and efficient service!

May 30, 2018

Service was performed promptly and accurately Problem was diagnosed properly and was promptly corrected. There was a service bulletin on the problem, a lube oil pressure sensor defect. The corpo More

by rjsalmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us!

May 26, 2018

Car pick-up When I came to pick up my car, I was told it’s outside. It turned out to be about 150’ Walk....I am on oxygen, and the walk to it was extremely diff More

by terkart
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not know names of service people
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments. We sincerely apologize for your inconvenience and will most certainly take your comments and use them to improve our process going forward.

May 26, 2018

Amazing as always Jim in service is an amazing person to have on your staff and is a value to your company. He goes over and above for everyone he works with. More

by poison2569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Jim has provided you with such exceptional service. We look forward to seeing you on your next visit!

May 26, 2018

Excellent service and excellent salesmans Went in for my normal service (always get my truck serviced there). Very friendly and fast. They never try to sell me something I don't want. As More

by johnnychaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacin Lohman, Jim McCloud
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with excellent customer service by our service and sales staff. We look forward to seeing you on your next visit!

May 25, 2018

Short Notice Service Needed I had a problem with the car accelerating while I was driving down the road even when I did not have my foot on the accelerator pedal. The only way t More

by ReviewAuthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad you were provided with such excellent customer service! We look forward to seeing you on your next visit with us!

May 24, 2018

RAM TRUCK SERVICE Everything went good. Received my truck earlier in day than expected. Everything was explained and I was notified about all the details of the appoi More

by jeffjagacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks, Rob Goodlow
May 25, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new truck! We are glad you were provided with such efficient and detailed customer service! We hope you enjoy your new truck!

May 23, 2018

Fast service, Good value Just got my first service on my Jeep Grand Cherokee. Thorogh, Tech came out and went over report with me (no problems noted) In and out in about 45 More

by bobkaren76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin
May 25, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad you were provided with such thorough and efficient service on your new Jeep! We look forward to seeing you on your next visit with us!

May 20, 2018

services My services was great and did not take long was in and out in less them 30 minutes the staff was polite and took great care of me. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Goodlow
May 21, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad you were provided with such great customer service!

May 19, 2018

Great service Rob was great to work with in service. The jeep was ready when promised and he provided a detail explanation of what the service work was needed and More

by edrum1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
May 21, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Rob was able to provide you with excellent customer service! We look forward to seeing you on your next visit with us!

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