Dick Scott Chrysler Dodge Jeep Ram - Service Center

Great service Fast friendly service, they did an excellent job maintenance my van. Was able to use a coupon and my points towards the total price and also got bonus Fast friendly service, they did an excellent job maintenance my van. Was able to use a coupon and my points towards the total price and also got bonus points for stopping in. More

quick oil change nice to have the no appointment necessary option for oil changes. sometimes there is a wait but that us to be expected. decent waiting area and friend nice to have the no appointment necessary option for oil changes. sometimes there is a wait but that us to be expected. decent waiting area and friendly staff. More

Helpful and courteous service I live in Ohio and I'm working in the Detroit area. When my a/c went out, I call Dick Scott to see if there was anything they could do for me on shor I live in Ohio and I'm working in the Detroit area. When my a/c went out, I call Dick Scott to see if there was anything they could do for me on short notice. It was a Wednesday and I had to drive back to Ohio on Friday and was dreading the trip with no a/c. They were very nice on the phone and had me come down to assess the problem. They got me a rental car for the day and had my car ready on Thursday. My experience with everyone I spoke to was very positive and they went out of their way to accommodate me. Definitely would use them again if I have another issue. More

Service Harley gets things done! You ask him a question and he has the answer. Harley has taken care of our cars in the past and always does a great job helpi Harley gets things done! You ask him a question and he has the answer. Harley has taken care of our cars in the past and always does a great job helping us. More

Bad tire Went in for a tire replacement on a bad tire (had a hole in it). Unfortunately, the wasn’t in stock so the technician placed the order for the new tir Went in for a tire replacement on a bad tire (had a hole in it). Unfortunately, the wasn’t in stock so the technician placed the order for the new tire. While I was there I also needed an oil change so the technician conducted a full service oil change. My overall experience was okay. More

Horrible service!!! $1300 dollars and clear car was not road tested as front wheel alignment is worse than when came in, engine light just came on and rear wiper not repl $1300 dollars and clear car was not road tested as front wheel alignment is worse than when came in, engine light just came on and rear wiper not replaced. I was depending on you guys doing a great job that’s why I took Friday off in preparation for Sunday car trip. Within 10 mins of driving this morning, alignment was clearing out, pulling bad to left, engine light came on. Incredibly disappointed, and with this car at 120k and my three boys coming up, I was looking for a long term dealership. Lots of options and I won’t be back. More

Thought I was getting just an oil change Ended up needing all new rear brakes, pads, rotors, came in for an oil change.Big shock when he said $595, but, obviously I needed it, so I thank them Ended up needing all new rear brakes, pads, rotors, came in for an oil change.Big shock when he said $595, but, obviously I needed it, so I thank them for that. More

Keyfobe battery replacement. Service person was contacted to change batteries in the remote key fobes, He changed out batteries in both key fobes. He was fast and efficient on h Service person was contacted to change batteries in the remote key fobes, He changed out batteries in both key fobes. He was fast and efficient on his work. More

Great job Excellent. Mike B. was professional and did a great job communicating with me. I appreciate that the cost of future work was given to me in writing. Excellent. Mike B. was professional and did a great job communicating with me. I appreciate that the cost of future work was given to me in writing. Take your vechile here they have a great service department. More

Jeep was in an accident I really appreciated the followup every day. It was awesome getting my car back 1 week earlier than I expected. My car came back to me washed and deta I really appreciated the followup every day. It was awesome getting my car back 1 week earlier than I expected. My car came back to me washed and detailed, NICE!!! More