Dick Scott Chrysler Dodge Jeep Ram - Service Center

Just dropped in to get my oil changed and rotate my tires. Just dropped in to get my oil changed and my tires rotated. Rob took care of me. Someone made fresh coffee and I had some popcorn. They changed my oil Just dropped in to get my oil changed and my tires rotated. Rob took care of me. Someone made fresh coffee and I had some popcorn. They changed my oil in a timely manner and told me what they did and anything else they found. More

Great staff Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well More

Great service team! Communication is the key for a dealer success with customer service. Dick Scott service techs excel at keeping the customers informed about their car Communication is the key for a dealer success with customer service. Dick Scott service techs excel at keeping the customers informed about their cars when they’re in for service. Super fast turnaround and great communication from the service team. More

Friendly Knowledgeable Service Advisor Rob was explained the required maintenance and cost in a friendly, efficient, knowledgeable manner. I felt comfortable leaving my car in their hands. Rob was explained the required maintenance and cost in a friendly, efficient, knowledgeable manner. I felt comfortable leaving my car in their hands. Quick completion of maintenance too! More

oil change In and out very quickly everyone is always very friendly. Oil changes are easier and cheaper than precision and minute lube. I always use this dealer In and out very quickly everyone is always very friendly. Oil changes are easier and cheaper than precision and minute lube. I always use this dealer More

Car sometimes stuck in 1st gear My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. More

air conditioning repair I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general un I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general understanding of the repair process. More

Recall plus extra work I brought in my 2014 Journey because of a cruise control recall and asked Dick Scott service to check out new front end whining noises. Both front wh I brought in my 2014 Journey because of a cruise control recall and asked Dick Scott service to check out new front end whining noises. Both front wheel bearings and hubs needed to be replaced...all this at only 54,500 miles! Anyway, I was quoted $1177.00 I got the job done with quality Canadian made parts (no cheap Chinese parts) at my local mechanic for $650.00 the next day. Now, tell me where YOU would have gotten this work done? More

Service Excellent service took care of my car really fast with no appointment I would highly recommend this dealer for all my repairs In the future Excellent service took care of my car really fast with no appointment I would highly recommend this dealer for all my repairs In the future More

Lack of completion Took my car in for oil change and to have my turn signal checked out, while it was there also wanted a couple other things looked at. I had to call to Took my car in for oil change and to have my turn signal checked out, while it was there also wanted a couple other things looked at. I had to call to check status and was told they wouldn’t have it done until monday. They don’t offer courtesy cars you have to go down to the rental place down the road. I call Monday to follow up again, was told it would be 2-3 days for one part and 2-3 weeks for another. Get home and realize another issue was never even looked at because it had to do with body shop vs service center. It was there for a total of 5 days(of the days a Sunday) so 4 work days and the response I got was, I don’t think they looked at it. Shouldn’t the “service rep” make sure everything had been checked over before releasing a car?! Sad thing is we switched from previous service center to them because of reviews. So 5 days without my car and all I got was an oil change! More