Dick Scott Chrysler Dodge Jeep Ram - Service Center

First oil change on new Chrysler 300 Informed time would be 45m & it was exactly 45 m. Car was also washed & my points covered the cost. A person directed me in to service than informed m Informed time would be 45m & it was exactly 45 m. Car was also washed & my points covered the cost. A person directed me in to service than informed me to step out of my car & someone would help me. No one introduced themselves to me but process appeared well organized. Had to check out with service staff as cashiers printer was not working. Received a phone call from Nicole 1-2 hours after I left center telling me my car was ready sounded surprised when I said I was driving my car. More

Just dropped in to get my oil changed and rotate my tires. Just dropped in to get my oil changed and my tires rotated. Rob took care of me. Someone made fresh coffee and I had some popcorn. They changed my oil Just dropped in to get my oil changed and my tires rotated. Rob took care of me. Someone made fresh coffee and I had some popcorn. They changed my oil in a timely manner and told me what they did and anything else they found. More

Great staff Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well More

Great service team! Communication is the key for a dealer success with customer service. Dick Scott service techs excel at keeping the customers informed about their car Communication is the key for a dealer success with customer service. Dick Scott service techs excel at keeping the customers informed about their cars when they’re in for service. Super fast turnaround and great communication from the service team. More

Friendly Knowledgeable Service Advisor Rob was explained the required maintenance and cost in a friendly, efficient, knowledgeable manner. I felt comfortable leaving my car in their hands. Rob was explained the required maintenance and cost in a friendly, efficient, knowledgeable manner. I felt comfortable leaving my car in their hands. Quick completion of maintenance too! More

oil change In and out very quickly everyone is always very friendly. Oil changes are easier and cheaper than precision and minute lube. I always use this dealer In and out very quickly everyone is always very friendly. Oil changes are easier and cheaper than precision and minute lube. I always use this dealer More

Car sometimes stuck in 1st gear My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. More

air conditioning repair I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general un I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general understanding of the repair process. More

Recall plus extra work I brought in my 2014 Journey because of a cruise control recall and asked Dick Scott service to check out new front end whining noises. Both front wh I brought in my 2014 Journey because of a cruise control recall and asked Dick Scott service to check out new front end whining noises. Both front wheel bearings and hubs needed to be replaced...all this at only 54,500 miles! Anyway, I was quoted $1177.00 I got the job done with quality Canadian made parts (no cheap Chinese parts) at my local mechanic for $650.00 the next day. Now, tell me where YOU would have gotten this work done? More

Service Excellent service took care of my car really fast with no appointment I would highly recommend this dealer for all my repairs In the future Excellent service took care of my car really fast with no appointment I would highly recommend this dealer for all my repairs In the future More