Dick Scott Chrysler Dodge Jeep Ram - Service Center

Service The service team did a great job in repairing my car. Quality work done in a timely manner. My car was ready ahead of schedule. Great job. The service team did a great job in repairing my car. Quality work done in a timely manner. My car was ready ahead of schedule. Great job. More

Issues made right!!! xxxx happens everyone makes mistakes. It is how you handle those mistakes which makes you a good company. Butch called and apologized for the issue, l xxxx happens everyone makes mistakes. It is how you handle those mistakes which makes you a good company. Butch called and apologized for the issue, letting me know the service writer was new and could have handled the issue better. I appreciate his response and he even gave me another free oil change. Great customer service goes a long way. More

Helpful and professional Was able to bring my car in for an oil change without an appointment Very helpful for a Saturday Efficient and car wash was a plus Was able to bring my car in for an oil change without an appointment Very helpful for a Saturday Efficient and car wash was a plus More

oil Change During oil change in Patriot they did not even fill windshield fluid. I believe when they changed the oil in our 2017 Wrangler they damaged the roof a During oil change in Patriot they did not even fill windshield fluid. I believe when they changed the oil in our 2017 Wrangler they damaged the roof and didn’t say anything. More

Usually love the service but My last visit I was told that add'l work needed to be done for $1100. The service person explained but did not give me a copy of what needed to be don My last visit I was told that add'l work needed to be done for $1100. The service person explained but did not give me a copy of what needed to be done. Told me that 1 part would need to be ordered. Called this morning to find out what was wrong & when I could come in and was told that they would have to look it up. The service person did not give me any paperwork on the needed repairs. I am 70 yrs old and need to know what is going on. Somebody was to call me back in a half hour so for the 1st time the service has not been as good as it always has been. Very disappointed. Trying to make plans with my Boss to get time off to get the car fixed. More

quick professional service I have two vehicles that are the same make and model. They both needed the same recall service. The service advisor that assisted me was both profes I have two vehicles that are the same make and model. They both needed the same recall service. The service advisor that assisted me was both professional and friendly. More

Did not return phone calls in a timely manner or not at all Did damage to my vehicle and treated me like I was lying. Did not return phone when they said would or not at all. Did not reset the dash panel or Did damage to my vehicle and treated me like I was lying. Did not return phone when they said would or not at all. Did not reset the dash panel or to place the sticker on the windshield after the oil change. The only thing done in a timely manner was to charge an additional $400.00 for something that should of been covered under warranty More

Great Experience both times I've been there. Both times I've been there, I've had nothing but a great experience. They got me in and out without too long of a wait. They also provide breakfast Both times I've been there, I've had nothing but a great experience. They got me in and out without too long of a wait. They also provide breakfast if you get there early. I would definitely go there again if I had to have anything serviced. More

Great Experience Great experience, professional, repairs done accurately and timely. Rob Goodlow was great to work with, he explained everything and was straight forwa Great experience, professional, repairs done accurately and timely. Rob Goodlow was great to work with, he explained everything and was straight forward when explaining what needed to be done. I inspected the work and am quite pleased. More

First oil change on new Chrysler 300 Informed time would be 45m & it was exactly 45 m. Car was also washed & my points covered the cost. A person directed me in to service than informed m Informed time would be 45m & it was exactly 45 m. Car was also washed & my points covered the cost. A person directed me in to service than informed me to step out of my car & someone would help me. No one introduced themselves to me but process appeared well organized. Had to check out with service staff as cashiers printer was not working. Received a phone call from Nicole 1-2 hours after I left center telling me my car was ready sounded surprised when I said I was driving my car. More