Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
614 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Jason the service rep. was very helpful and knowledgeable. Jason took extra time and went the extra mile to ensure the servicing of my vehicle was complete and to my satisfaction. Please let him see my review Jason took extra time and went the extra mile to ensure the servicing of my vehicle was complete and to my satisfaction. Please let him see my review. More
Great service, terrible pricing My recall, oil change and tire rotation was scheduled for 7am on a Monday. They took me in right away and I took the courtesy shuttle to work. I rec My recall, oil change and tire rotation was scheduled for 7am on a Monday. They took me in right away and I took the courtesy shuttle to work. I received a call from Daryl at 8am saying everything was complete. I took the shuttle back at noon to pick up my car. Everything went very smooth. Daryl did a great job getting the work accomplished. The only issue I have was the $70 that I paid to have my oil changed and tires rotated. That was just a basic oil change and tire rotation. No way it should cost that much. More
Dick Scott Dodge review Dick Scott Dodge Service was awesome...again! Rob Goodlow is the best service guy I have EVER dealt with, always helpful and enthusiastic a great asse Dick Scott Dodge Service was awesome...again! Rob Goodlow is the best service guy I have EVER dealt with, always helpful and enthusiastic a great asset to DS....R Kelly More
It was a very efficient and positive service experience. The Service Representative was very professional, friendly and courteous. Overall, we were very pleased with the service experience and will certainl The Service Representative was very professional, friendly and courteous. Overall, we were very pleased with the service experience and will certainly go back to Dick Scott for additional service issues. More
New tire for my Jeep I noticed my tire was low in the morning after dropping my daughter at school. Drove right to the service door and got help with the issue right away I noticed my tire was low in the morning after dropping my daughter at school. Drove right to the service door and got help with the issue right away. After determining I needed a new tire, they put my spare tire on for me, so I could go on with my day until my tire came in and was fitted to the rim for easy installation when I came back. More
Over charge..got same service done at another dealership and Be very careful, get second opinion. They will over charge you . I went to another dealership and the diagnostic test was wrong as well. Very disappoi Be very careful, get second opinion. They will over charge you . I went to another dealership and the diagnostic test was wrong as well. Very disappointing. More
great service . I was going to buy four tires at Belle tire or Walmart for $195.00 each but great service person Rob Goodlow sold me four Goodyears for About $500.00 I was going to buy four tires at Belle tire or Walmart for $195.00 each but great service person Rob Goodlow sold me four Goodyears for About $500.00 installed. new car coming in 2019. More
Didn't complete service and made me wait 2 hours What can I say... Brought in my Jeep for simple oil change and recall, via appointment that I had made a week prior. They had me waiting over 2 hours What can I say... Brought in my Jeep for simple oil change and recall, via appointment that I had made a week prior. They had me waiting over 2 hours and then said the recall would take another 2.5 hours! The service advisor who was helping me apparently left and he didn't tell me! This is the epitome of bad customer service. Don't take your vehicle in here unless you're forced. The service managers also don't care and all they say is "sorry for the inconvenience". What a joke of a service department, it seems like they fired all their experienced service advisors and it's a bunch of new young guys who don't know what they're doing. More
Excellent Customer Service Great Dealership that provides excellent customer service. Staff is Professional and Friendly. They explain in detail what type of service you need an Great Dealership that provides excellent customer service. Staff is Professional and Friendly. They explain in detail what type of service you need and will receive for vehicle. No problems with anything!!! More
Purchased new tires and rims. Great service. They made it very easy to get the new tires without a hassle at a fair price. I appreciate the prompt service by Jason and Mike. Great service. They made it very easy to get the new tires without a hassle at a fair price. I appreciate the prompt service by Jason and Mike. More