Dick Scott Chrysler Dodge Jeep Ram - Service Center

We were forgotten and had to drive a lesser vehicle for 3 MO I have never heard of a vehicle being tied up for 3 months. The frustrating part is that we continued to make our payments on a Jeep Grand Cherokee L I have never heard of a vehicle being tied up for 3 months. The frustrating part is that we continued to make our payments on a Jeep Grand Cherokee Limited for 3 months while driving a down sized Cherokee. We dropped the vehicle off on August 28 (third time for the same transmission leak) and did not get it back until November 26! We appreciated having a rental provided and the people were friendly enough but it just doesn't feel right. Chances of us continuing down the Grand Cherokee path are slim to none:( More

In over their heads!! Worked with both Joe and Jason and they were pretty much useless! Couldn’t be bothered to call back and never seemed to really know what was going on Worked with both Joe and Jason and they were pretty much useless! Couldn’t be bothered to call back and never seemed to really know what was going on. Terrible experience More

Oil Change Came in for a simple oil change an appointment was not necessary. Service is available Mon - Sat. I have a Ram Pro Master. Staff was very friendly. Came in for a simple oil change an appointment was not necessary. Service is available Mon - Sat. I have a Ram Pro Master. Staff was very friendly. There was a short wait. More

hAD MY cOMPASS OIL CHANGE iT WAS ALRIGHT. NO MAJOR ISSUES AND I DID GET MY VEHICLE BACK VERY QUICKLY. I HOPE TO BE BACK IN A FEW MONTHS WHEN I HAVE MORE MONEY TO DO MORE UP KEE iT WAS ALRIGHT. NO MAJOR ISSUES AND I DID GET MY VEHICLE BACK VERY QUICKLY. I HOPE TO BE BACK IN A FEW MONTHS WHEN I HAVE MORE MONEY TO DO MORE UP KEEP ON MY VEHICLE. More

Sam Pacifica Great people working there. Very customer oriented. They always get the job done in a timely and professional manner. Never had a problem there. I hig Great people working there. Very customer oriented. They always get the job done in a timely and professional manner. Never had a problem there. I highly recommend them More

Fast courteous service Didn’t have an appointment but was immediately taken care of from when I pulled in to when I left with a free truck wash Didn’t have an appointment but was immediately taken care of from when I pulled in to when I left with a free truck wash More

Recall and tire rotation I dropped off my car close to closing for next day service and instead making me fill out paperwork/use the drop box the service agent said he would t I dropped off my car close to closing for next day service and instead making me fill out paperwork/use the drop box the service agent said he would take care of it. More

Not impressed This was the third time I brought my van in for the same problem. First time it was in for three days. The second time it was in for nine days. This t This was the third time I brought my van in for the same problem. First time it was in for three days. The second time it was in for nine days. This time it was in for forty seven days. My service rep was off for a month in the hospital. While he was gone no one else had the courtesy to call me to keep me updated. I even called several times and even went bin person once and asked them to call me back. That never happened. Communication was bad and no one was able to figure out what was wrong with it all that time it was there. I electrical problems are tough sometimes but seven weeks. While Jim was there he did at least keep me updated but while he was off no one else did More

Ram brake job Rob in service was willing to work with me to make the job affordable. Never had a dealer do that for me before. Thanks you Rob in service was willing to work with me to make the job affordable. Never had a dealer do that for me before. Thanks you More

Satisfied They always take my concerns seriously.being female this does not always but I have not had any problems with your dealership in this respect. They always take my concerns seriously.being female this does not always but I have not had any problems with your dealership in this respect. More