Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Expensive for my service Costumer representatives are very helpful, but prices for oil change is very expensive compare with my previous dealer in same job change oil in my d Costumer representatives are very helpful, but prices for oil change is very expensive compare with my previous dealer in same job change oil in my dodge More
Worst mechanics I have ever dealt with The heat wasn’t working, took the vehicle in explaining what my issues and got an estimate, a heater core $500 job day or two . One week later “you n The heat wasn’t working, took the vehicle in explaining what my issues and got an estimate, a heater core $500 job day or two . One week later “you need a radiator flush and housing unit” $1200. Well knock it down to $1069 .. one week later you need a thermostat back up to $1200 .. a few days later” we put in the thermostat your heat still doesn’t work”... later that day it’s ready , wife goes to pick car up the dashboard is sticking up out of place, the steering wheel is locked in the highest setting and the seat warmers don’t work and the blower doesn’t work on the highest setting. “The blower wasn’t in our notes” but it was in the estimate “the head mechanic is on vacation, wait until he gets back “ bring it in we’ll fix it . A few days later.. dashboard is on heat is working but the blower isn’t working on the highest level and the heated seats still don’t work, “we’re they working when you dropped off the car?”....Yes!!! Have to drop the car off again to get something fixed that they broke . They gave us a very dirty free rental, and they had to give us another rental . I will never ever ever let their mechanics touch my car again after this horrible experience. Very frustrating and truly disappointing More
Great service I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. A I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new. More
These guys "get it" I brought my new Pacifica ( August ) in for the third time (923 mileage).every visit exceeds the previous visit in terms of interacting with people th I brought my new Pacifica ( August ) in for the third time (923 mileage).every visit exceeds the previous visit in terms of interacting with people that care and resolve issues ! Jennifer in parts and young man in service absolutely awesome! More
We were forgotten and had to drive a lesser vehicle for 3 MO I have never heard of a vehicle being tied up for 3 months. The frustrating part is that we continued to make our payments on a Jeep Grand Cherokee L I have never heard of a vehicle being tied up for 3 months. The frustrating part is that we continued to make our payments on a Jeep Grand Cherokee Limited for 3 months while driving a down sized Cherokee. We dropped the vehicle off on August 28 (third time for the same transmission leak) and did not get it back until November 26! We appreciated having a rental provided and the people were friendly enough but it just doesn't feel right. Chances of us continuing down the Grand Cherokee path are slim to none:( More
In over their heads!! Worked with both Joe and Jason and they were pretty much useless! Couldn’t be bothered to call back and never seemed to really know what was going on Worked with both Joe and Jason and they were pretty much useless! Couldn’t be bothered to call back and never seemed to really know what was going on. Terrible experience More
Easy in easy out. Took my jell in for regular service and a recall. Always great service at Dick Scott. I bought the oil change and tire rotation so the visit was no ch Took my jell in for regular service and a recall. Always great service at Dick Scott. I bought the oil change and tire rotation so the visit was no charge. More
Oil change Brought my T&C in for an oil change. Dropped off the van and got a quick shuttle to work! The oil change was done quickly and the shuttle picked me u Brought my T&C in for an oil change. Dropped off the van and got a quick shuttle to work! The oil change was done quickly and the shuttle picked me up at the scheduled time. Friendly people, quick service and a reasonable price. More
Oil Change Came in for a simple oil change an appointment was not necessary. Service is available Mon - Sat. I have a Ram Pro Master. Staff was very friendly. Came in for a simple oil change an appointment was not necessary. Service is available Mon - Sat. I have a Ram Pro Master. Staff was very friendly. There was a short wait. More
hAD MY cOMPASS OIL CHANGE iT WAS ALRIGHT. NO MAJOR ISSUES AND I DID GET MY VEHICLE BACK VERY QUICKLY. I HOPE TO BE BACK IN A FEW MONTHS WHEN I HAVE MORE MONEY TO DO MORE UP KEE iT WAS ALRIGHT. NO MAJOR ISSUES AND I DID GET MY VEHICLE BACK VERY QUICKLY. I HOPE TO BE BACK IN A FEW MONTHS WHEN I HAVE MORE MONEY TO DO MORE UP KEEP ON MY VEHICLE. More