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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.6
604 Reviews

604 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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December 19, 2018

Body staff are always very nice quality of service is great....staff are always willing to give me an update and helped me out with a loaner word word word word word word More

by scotyoas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Monforton , Kevin Dodd
Dec 19, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

December 18, 2018

New lease Had a great experience with my new car lease everyone was wonderful with everything. Wonderful Jeep my first time having a Jeep will definitely lease More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep and thank you for your review! We are glad to hear that you were provided with a great experience and customer service! We hope you enjoy your new vehicle!

December 17, 2018

Service/Work Service was exceptional. Service rep, Joe, was very professional and cordial. Give that guy a raise! Very helpful in explaining what our issue was. W More

by tedcavender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Dec 18, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Joe provided you with the best experience and customer service! We look forward to seeing you on your next visit!

December 13, 2018

Jason Bone was really good! Heating! Very fast and courteous service! We appreciate it. When we need service in future, we will definitely use Dick Scott. Jason Bone is the grea More

by ralphdzollars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bone
Dec 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jason provided you with such great customer service! We look forward to seeing you on your next visit!

December 12, 2018

Superb service, excellent customer care! Made an appointment to have my Jeep Cherokee looked at, transmission was slipping, needed an oil change and tire rotation, and have my brakes checked More

by stgrasela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Dec 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad we could provide you with such great customer service during your visit with us. We look forward to seeing you on your next visit!

December 11, 2018

Satisfied customer review Very knowledgeable staff here. Handles problems prompt & fair. Dick Scott dodge Chrysler dealership is a overall nice place to bring a vehicle to be s More

by victor b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Goodlow, Joe Nall, Jason Bone, Sarah Ashworth
Dec 12, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have been able to provide you with such great customer service. We look forward to seeing you on your next visit!

December 09, 2018

2008 Jeep JK tires shocks and springs. I met service departments Jason Bone and ordered tires for my JK. I had purchased shocks and springs off of Craigslist and had Dick Scott install the More

by joelabeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock, Rob Goodlow, Jason Bone
Dec 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service! We look forward to seeing you on your next visit!

December 08, 2018

I had a door lock actuator replaced. I'm so glad I chose Dick Scott CDJR to do my repair. The repair was fast and done right the first time. The van was even washed when finished. More

by dstupar74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Goodlow
Dec 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

December 07, 2018

Rob is the best! Rob is the best in the service area. He always takes care of me. Many others there are rude and trying to pull a quick one on you. Rob always saves me More

by bnkosinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Goodlow
Dec 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that Rob provided you with the best experience and customer service! We look forward to seeing you on your next visit!

December 06, 2018

Knowing this, how would you rate the experience? Service desk staff was pleasant however the vehicle didn't get washed as mentioned by desk clerk. My Dick Scott points/bucks (from original lease tra More

by CRF428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Wood, Eric Roundy, Jim McCloud, Rob Goodlow, Joe Nall, Jason Bone, Sarah Ashworth, Noel Carter, Daryl Schou
Dec 07, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments. Our goal at Dick Scott Chrysler Dodge Jeep Ram is complete satisfaction and exceptional service to all customers. We apologize for your inconvenience. We take all comments and concerns seriously. Our Service Manager has been made aware of the concerns in your review and is working to address them. He can also be reached at 734-451-2110.

Dec 07, 2018 -

CRF428 responded

I read your response and I see nothing regarding my Dick Scott points/bucks??? Please advise Thank you

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