Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
607 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Never responded to my service issues. Doesn't seem to care about resolving my issue. Horrible communication, experience, and misleading. The entire staff is not interested in making a Doesn't seem to care about resolving my issue. Horrible communication, experience, and misleading. The entire staff is not interested in making anything right. More
My car key was lost. My granddaughter paid these people $221.54 for a cut and programmed key. So far, I have been able to get an uncut, unprogrammed key that won't do any My granddaughter paid these people $221.54 for a cut and programmed key. So far, I have been able to get an uncut, unprogrammed key that won't do anything. They won't help me and won't refund the money after 7 hours of trying to get help on the phone. The person I spoke to on the phone seemed to be trying not to laugh at me that they had stiffed me for the money! And the manager wasn't available and hasn't called back. BTW, these people won't accept a rating unless you click that you would recommend the service. I wouldn't! But I clicked it to warn you! And I didn't get the name of the person I spoke to, but they wouldn't let me post this without choosing someone. More
Dick Scott did a great job repairing my 2010 PT Cruiser. In January, my left front tie rods broke. (Thank you, potholes!) The dealership dealt with the insurance and supply chain issues, and got me back In January, my left front tie rods broke. (Thank you, potholes!) The dealership dealt with the insurance and supply chain issues, and got me back on the road! I have never had a bad experience in over thirty years as a customer. More
I have used Dick Scott for over 30 years. They are always honest, efficient and completely professional. Have bought my cars there, and have had them serviced. Always satisfied. always honest, efficient and completely professional. Have bought my cars there, and have had them serviced. Always satisfied. More
Great dealership! Everyone is so nice and friendly! Will recommend to friends and family I mother future! Everything was quick and easy with no hassle! recommend to friends and family I mother future! Everything was quick and easy with no hassle! More
My experience at Dick Scott dealership was amazing the dealers that I dealt with Sharita was just superb her professionalism and humor just made my experience even more so pleasant I will definitely be sh dealers that I dealt with Sharita was just superb her professionalism and humor just made my experience even more so pleasant I will definitely be shopping for my second vehicle at Dick Scott again More
Couldn't be more disappointed. After 3 visits to address a problem I had to climb under my Jeep and pin point the problem for them. Three strikes and they're out. If it isn't warranty work save yourself fro a problem I had to climb under my Jeep and pin point the problem for them. Three strikes and they're out. If it isn't warranty work save yourself from the aggregation and your wallet and go else where. Never have had a positive experience with the service and not that it makes a difference where I purchased the vehicle. More