Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
607 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Service You mark your lanes for quick lube and service. Why I only gave a four star is because I feel there is always room for improvment. You mark your lanes for quick lube and service. Why I only gave a four star is because I feel there is always room for improvment. More
Ripped me off by $90 replacing one windshield Nozzle. When i asked to replacement of two windshield, he Initially told $ 75 for both. After one replaced and handover me and said that one bad and other on When i asked to replacement of two windshield, he Initially told $ 75 for both. After one replaced and handover me and said that one bad and other one is good but when checked second was also bad and technician not even check for test. After given jeep back to them to check again he came to me said said they had only one is stock which they already replaced. Told me to come back after part will arrive next week and going to charge me again. Thats means in they have only one part and lied to me. More
Tire service Unfortunately, was quoted the wrong price for a new tire. When the error was discovered, it was not brought to my attention until the next day which Unfortunately, was quoted the wrong price for a new tire. When the error was discovered, it was not brought to my attention until the next day which resulted in the delay in ordering the correct tire. Service employees were courteous and the work was done timely once the error has been corrected. More
service department very courteous and recommends only needed services very courteous, recommends only services as needed wait time minimal service manag very courteous and recommends only needed services very courteous, recommends only services as needed wait time minimal service manager very helpful with info regarding future visits More
great service by technician great service,quick service. Will definatelty use their services again. Treated well by the technician and by the check out staff Very satisfied with great service,quick service. Will definatelty use their services again. Treated well by the technician and by the check out staff Very satisfied with my experience More
Great!! they take care of any problems i have Keep up the great service. Will away's go to this service dept they do a great job. Thanks. they take care of any problems i have Keep up the great service. Will away's go to this service dept they do a great job. Thanks. More
Amazing Experience The Dick Scott Service team did an incredible job in getting me signed in, understanding the problems with the vehicle and clearly communicating when The Dick Scott Service team did an incredible job in getting me signed in, understanding the problems with the vehicle and clearly communicating when it would be completed. I was notified the next day that they had to order a part and that my vehicle would be ready the following morning. I would highly recommend Dick Scott to anyone looking for an excellent customer experience. More
no appointment They got me in for an oil change and tire rotation and back on the road in about an hour. Thank you very much for you promptness. Steve Ludy They got me in for an oil change and tire rotation and back on the road in about an hour. Thank you very much for you promptness. Steve Ludy More
Trying to get service information I specified that my preference was to recieve an email back, so she of course called instead. Was not able to provide any information other than to s I specified that my preference was to recieve an email back, so she of course called instead. Was not able to provide any information other than to schedule an appointment. Talked so someone in service that was not very friendly or helpful either. More
Best service department experience! Jim, you my friend couldn't of made getting my new truck checked out for a defective part any simpler. I arrived there at my appointment time, Jim exp Jim, you my friend couldn't of made getting my new truck checked out for a defective part any simpler. I arrived there at my appointment time, Jim explained the initial time frame for the department to inspect my vehicle and see what's wrong with it. I asked for a loaner vehicle because I had not made plans to leave the car overnight so Jim managed to get me a rental from Enterprise next door. Excellent experience and excellent people. More