Back

Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.5
603 Reviews

603 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

Sort by
January 22, 2019

great service by technician great service,quick service. Will definatelty use their services again. Treated well by the technician and by the check out staff Very satisfied with More

by gmarcis0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Schou
Jan 23, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have been able to provide you with such easy and efficient service. We look forward to seeing you on your next visit!

January 19, 2019

Great!! they take care of any problems i have Keep up the great service. Will away's go to this service dept they do a great job. Thanks. More

by sgt.spanky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Wood, Jim McCloud
Jan 21, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us. We are glad we could provide you with the best experience and customer service! We look forward to seeing you on your next visit!

January 19, 2019

Amazing Experience The Dick Scott Service team did an incredible job in getting me signed in, understanding the problems with the vehicle and clearly communicating when More

by williamervin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McCloud
Jan 21, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service. We look forward to seeing you on your next visit!

January 18, 2019

no appointment They got me in for an oil change and tire rotation and back on the road in about an hour. Thank you very much for you promptness. Steve Ludy More

by ibsludy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea who I worked with.
Jan 21, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have been able to provide you with such easy and efficient service. We look forward to seeing you on your next visit!

January 17, 2019

Best service department experience! Jim, you my friend couldn't of made getting my new truck checked out for a defective part any simpler. I arrived there at my appointment time, Jim exp More

by Habeeb.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jan 18, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jim provided you with the best experience and customer service. We look forward to seeing you on your next visit!

January 17, 2019

Trying to get service information I specified that my preference was to recieve an email back, so she of course called instead. Was not able to provide any information other than to s More

by asdfasdfasdfasdfasdfasdf
Recommend Dealer
No
Employees Worked With
Jill Duvall
Jan 23, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We are sorry to hear you were not completely satisfied with your experience. At Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We would like to help resolve your complaint. We have been unable to find your customer record based on the information provided in your review. We would like to follow up so we can help resolve this matter. Please contact our Customer Service Manager at CSManager@DickScott.com with more information so we can help resolve this matter.

January 15, 2019

Service Appointment Always on time and great service. I appreciate that a service contract is offered. Follow-up from service tech is great. Weekends are great times f More

by boat4ghfun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Schou
Jan 17, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

January 13, 2019

Very friendly and good fast service. I went in for my first oil change on a 2018 Compass, which I leased at another dealership. Everyone was very friendly, got me in an out quickly, gave More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jan 14, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us! We are glad we could provide you with the best experience and customer service!

January 11, 2019

Oil change Everything went very well and quick. Just one minor detail, the button wasn't reset so when the car starts it still says I need an oil change. He sa More

by brimatzki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McCloud, Kyle Comstock, Jason Bone
Jan 14, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate you taking the time to rate your experience with us!

January 11, 2019

Wonderful service experience The service here is always friendly and reliable. The work was done very quickly and I encountered no problems. I wouldn't hesitate to bring the car b More

by jprossiter50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jan 14, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad we could provide you with the best experience and customer service!

...
19
...