Dick Scott Chrysler Dodge Jeep Ram - Service Center

Repair occurred while out of town- Unfortunately I'm not able to give much detail regarding this visit.........I was out of town and my son & daughter experienced the car trouble and ha Unfortunately I'm not able to give much detail regarding this visit.........I was out of town and my son & daughter experienced the car trouble and handled the situation! As far as I know all went smooth with their visit to Dick Scott - I could appreciate coming home to discover that this situation with my car occurred and was thrilled that it was resolved!! Kudos to ALL!!! More

Frustrating So it was 45 minutes longer than I was told. Next the oil change I thought came with a x point inspection I had low air in a tire and it was not fille So it was 45 minutes longer than I was told. Next the oil change I thought came with a x point inspection I had low air in a tire and it was not filled. Lastly I don't appreciate you putting your license plate holder on my car, I didn't ask for that and I think that is in poor taste, it will be going in the garbage. I am debating on contacting FCA directly about this practice. My service representative who took my info was very nice and plesent and this review should not reflect on him. More

Ram 1500 Jim, Doren, Daryl and the ladies at checkout were all over the top phenomenal. Will continue to keep bringing my family’s Ram, Charger and Dakota for Jim, Doren, Daryl and the ladies at checkout were all over the top phenomenal. Will continue to keep bringing my family’s Ram, Charger and Dakota for service! More

Collision Center, staff is amazing , I would recommend them to anyone. Kept me informed the entire time, assisted me with the insurance company. Entire group is top notch Not nearly , I would recommend them to anyone. Kept me informed the entire time, assisted me with the insurance company. Entire group is top notch Not nearly as happy with the service department, unfortunately More

Horrible service 2hrs+ wait Simple oil change took forever. Not happy with this Dealership. There is no express lanes. There is no 21 point inspection to detail vehicle health. Simple oil change took forever. Not happy with this Dealership. There is no express lanes. There is no 21 point inspection to detail vehicle health. More

oil change and alignment everything went fine. things were done on time and service was fine. I would suggest anyone to bring their vehicle to Dick Scott of Plymouth everything went fine. things were done on time and service was fine. I would suggest anyone to bring their vehicle to Dick Scott of Plymouth More

Transmission maintenance I brought my car in for transmission fluid flush. In the process of doing this the tech found several issues that needed attention. Since I was leavin I brought my car in for transmission fluid flush. In the process of doing this the tech found several issues that needed attention. Since I was leaving on a road trip soon I had the work done. They did expedite the necessary work. I had my car in for an oil change and tire rotation in December. None of these issues were noted then. More

Transmission Worries On the coldest day of the year (-15 degrees below), I got a check engine light and a message to service my shifter and transmission on my 2017 RAM 150 On the coldest day of the year (-15 degrees below), I got a check engine light and a message to service my shifter and transmission on my 2017 RAM 1500. I took it to Dick Scott Service. They set me up with a rental and had the truck back to me next day (replaced the shifter). Smooth and easy. More

Great service! Jim was great to work with. He took care of everything I needed in a timely and professional manner. The service team was quick and I was in and out Jim was great to work with. He took care of everything I needed in a timely and professional manner. The service team was quick and I was in and out in a jiffy. More

service visit 1-31-2019 My concern was when I picked up my 2010 caravan, my battery was dead, but the small dome light was on and my new replaced rear windshield wiper was in My concern was when I picked up my 2010 caravan, my battery was dead, but the small dome light was on and my new replaced rear windshield wiper was in the on position. It was very cold that night. My vehicle was done at the end of the day Thursday 1-31-2019, when I received the call from the service dept. that my vehicle was done. So when I came to pick up my vehicle the battery was dead, dealership got vehicle jumped and I was on my way. Service Tech. person needs to be aware of items on when locking vehicle at night. More