Dick Scott Chrysler Dodge Jeep Ram - Service Center

Horrible service 2hrs+ wait Simple oil change took forever. Not happy with this Dealership. There is no express lanes. There is no 21 point inspection to detail vehicle health. Simple oil change took forever. Not happy with this Dealership. There is no express lanes. There is no 21 point inspection to detail vehicle health. More

oil change and alignment everything went fine. things were done on time and service was fine. I would suggest anyone to bring their vehicle to Dick Scott of Plymouth everything went fine. things were done on time and service was fine. I would suggest anyone to bring their vehicle to Dick Scott of Plymouth More

Transmission maintenance I brought my car in for transmission fluid flush. In the process of doing this the tech found several issues that needed attention. Since I was leavin I brought my car in for transmission fluid flush. In the process of doing this the tech found several issues that needed attention. Since I was leaving on a road trip soon I had the work done. They did expedite the necessary work. I had my car in for an oil change and tire rotation in December. None of these issues were noted then. More

Transmission Worries On the coldest day of the year (-15 degrees below), I got a check engine light and a message to service my shifter and transmission on my 2017 RAM 150 On the coldest day of the year (-15 degrees below), I got a check engine light and a message to service my shifter and transmission on my 2017 RAM 1500. I took it to Dick Scott Service. They set me up with a rental and had the truck back to me next day (replaced the shifter). Smooth and easy. More

Great service! Jim was great to work with. He took care of everything I needed in a timely and professional manner. The service team was quick and I was in and out Jim was great to work with. He took care of everything I needed in a timely and professional manner. The service team was quick and I was in and out in a jiffy. More

service visit 1-31-2019 My concern was when I picked up my 2010 caravan, my battery was dead, but the small dome light was on and my new replaced rear windshield wiper was in My concern was when I picked up my 2010 caravan, my battery was dead, but the small dome light was on and my new replaced rear windshield wiper was in the on position. It was very cold that night. My vehicle was done at the end of the day Thursday 1-31-2019, when I received the call from the service dept. that my vehicle was done. So when I came to pick up my vehicle the battery was dead, dealership got vehicle jumped and I was on my way. Service Tech. person needs to be aware of items on when locking vehicle at night. More

Service You mark your lanes for quick lube and service. Why I only gave a four star is because I feel there is always room for improvment. You mark your lanes for quick lube and service. Why I only gave a four star is because I feel there is always room for improvment. More

Ripped me off by $90 replacing one windshield Nozzle. When i asked to replacement of two windshield, he Initially told $ 75 for both. After one replaced and handover me and said that one bad and other on When i asked to replacement of two windshield, he Initially told $ 75 for both. After one replaced and handover me and said that one bad and other one is good but when checked second was also bad and technician not even check for test. After given jeep back to them to check again he came to me said said they had only one is stock which they already replaced. Told me to come back after part will arrive next week and going to charge me again. Thats means in they have only one part and lied to me. More

Tire service Unfortunately, was quoted the wrong price for a new tire. When the error was discovered, it was not brought to my attention until the next day which Unfortunately, was quoted the wrong price for a new tire. When the error was discovered, it was not brought to my attention until the next day which resulted in the delay in ordering the correct tire. Service employees were courteous and the work was done timely once the error has been corrected. More

service department very courteous and recommends only needed services very courteous, recommends only services as needed wait time minimal service manag very courteous and recommends only needed services very courteous, recommends only services as needed wait time minimal service manager very helpful with info regarding future visits More