Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
607 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
friendly write-up and knowledgable of the product. Jason handled my questions and concerns very well. Informed me of the approximate repair time and told me he thought it would be done later that day Jason handled my questions and concerns very well. Informed me of the approximate repair time and told me he thought it would be done later that day and would call me. He called and said it was done and I could pick it up, if I could be there before closing. Upon arrival was directed to the cashier to pick up my keys. I went out looking for my vehicle, walked around the building and couldn't find my Jeep. I came back into service where Jason came over I said he would find it for me. It wasn't where the cashier thought it was supposed to be. Jason found it in the extreme rear of the lot behind the dealership. He apologized and again thanked me for bringing my vehicle to Dick Scott for the recall. Very nice young man. He also explained the front alignment service check in the service area when I asked what was going on with the equipment going on all the cars and truck. Even explained the alignment sheet and told me to keep it with my Jeep More
Friendly service, fast turnaround. The reception process was very good. Servicing required was oil change and recall for adjustable brake pedal. This was completed quickly and without p The reception process was very good. Servicing required was oil change and recall for adjustable brake pedal. This was completed quickly and without problems. The early appointment had its challenge since I was not approached to see if I needed a shuttle ride, but I decided to wait and happily the job was completed quickly. More
Our Accident The Collison shop was very good at answering all of our questions. Repaired our damaged vehicle in less than 2 weeks. Took care of all the details wit The Collison shop was very good at answering all of our questions. Repaired our damaged vehicle in less than 2 weeks. Took care of all the details with our insurance company. Excellent collision team. More
Toneau instalation Fast and reliable work. Did not take more than 20 minutes to do the installation. Only problem was that they forgot to remove the snow from the bed. Fast and reliable work. Did not take more than 20 minutes to do the installation. Only problem was that they forgot to remove the snow from the bed. More
Recall Top to bottom the service was excellent. From the associates to the drivers, top level service. I was pleased with the urgent care that was delivered Top to bottom the service was excellent. From the associates to the drivers, top level service. I was pleased with the urgent care that was delivered to my truck and I really wouldn’t go to any other dealer. More
Very satisfied Dick Scott has always and continues to be an amazing dealership!! My experience with Jason the service provider was great, very friendly and attentive Dick Scott has always and continues to be an amazing dealership!! My experience with Jason the service provider was great, very friendly and attentive to my issues. More
Fast Friendly Service Drove greeted right away. Waiting room was comfortable but I didn't have to wait longer. Oil changed tires rotated and my car was washed and returned Drove greeted right away. Waiting room was comfortable but I didn't have to wait longer. Oil changed tires rotated and my car was washed and returned to me in less than an hour! More
Great service dept. Stopped in on way to work to get oil change, tire rotation and a recall taken care of. The recall was just a software flash. Everyone was extremely pl Stopped in on way to work to get oil change, tire rotation and a recall taken care of. The recall was just a software flash. Everyone was extremely pleasant and I got my car back within the time they promised! Thank you More
Courteous, fast service! Everyone was courteous and pleasant, and the service was fast, The people were great, and using the Jeep wave program was awesome, and the price was r Everyone was courteous and pleasant, and the service was fast, The people were great, and using the Jeep wave program was awesome, and the price was right! Thank you More
Very good The collision shop was great they fixed my car and then took it to service to have an oil leak fixed and the oil changed. That was above and beyond. I The collision shop was great they fixed my car and then took it to service to have an oil leak fixed and the oil changed. That was above and beyond. I am very grateful. More