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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.5
603 Reviews

603 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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February 20, 2019

Recall Top to bottom the service was excellent. From the associates to the drivers, top level service. I was pleased with the urgent care that was delivered More

by dlawhornjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names but the morning driver (older gentleman) who drove me to work that morning was very kind and courteous.
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us. We are glad we could provide you with the best experience and customer service!

February 20, 2019

Very satisfied Dick Scott has always and continues to be an amazing dealership!! My experience with Jason the service provider was great, very friendly and attentive More

by patstropes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bone
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jason provided you with the best experience and customer service! We look forward to seeing you on your next visit!

February 18, 2019

Fast Friendly Service Drove greeted right away. Waiting room was comfortable but I didn't have to wait longer. Oil changed tires rotated and my car was washed and returned More

by mamamia66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Feb 18, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

February 16, 2019

Great service dept. Stopped in on way to work to get oil change, tire rotation and a recall taken care of. The recall was just a software flash. Everyone was extremely pl More

by Btedge05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

February 14, 2019

Courteous, fast service! Everyone was courteous and pleasant, and the service was fast, The people were great, and using the Jeep wave program was awesome, and the price was r More

by deryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Wood, Jim McCloud, Dan Monforton , Joe Nall, Jason Bone, Daryl Schou, Kevin Dodd
Feb 15, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have been able to provide you with a great experience and excellent customer service. We are happy to hear the Jeep Wave Program made your service visit even more convenient. We look forward to seeing you on your next visit!

February 13, 2019

Very good The collision shop was great they fixed my car and then took it to service to have an oil leak fixed and the oil changed. That was above and beyond. I More

by figure981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I do not remember who I worked with
Feb 14, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with such a great experience and customer service!

February 13, 2019

Repair occurred while out of town- Unfortunately I'm not able to give much detail regarding this visit.........I was out of town and my son & daughter experienced the car trouble and ha More

by dmans4
Recommend Dealer
Yes
Feb 14, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad we were able to help resolve your car troubles easily and quickly so you had nothing to worry about upon your return home!

February 12, 2019

Frustrating So it was 45 minutes longer than I was told. Next the oil change I thought came with a x point inspection I had low air in a tire and it was not fille More

by seedandr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim McCloud
Feb 12, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We are sorry to hear you were not completely satisfied with your visit. We take all comments and concerns seriously. Our service manager has been made aware of the concerns in your review and is working to address them. He can also be reached at 734-451-2110.

February 12, 2019

Ram 1500 Jim, Doren, Daryl and the ladies at checkout were all over the top phenomenal. Will continue to keep bringing my family’s Ram, Charger and Dakota for More

by justinsswanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud, Daryl Schou
Feb 12, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

February 12, 2019

Collision Center, staff is amazing , I would recommend them to anyone. Kept me informed the entire time, assisted me with the insurance company. Entire group is top notch Not nearly More

by msurobo25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Monforton , Kevin Dodd
Feb 13, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you taking the time to rate your experience with us and are glad our Collision team provided you with such excellent customer service!

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