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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.8
607 Reviews

607 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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February 23, 2019

friendly write-up and knowledgable of the product. Jason handled my questions and concerns very well. Informed me of the approximate repair time and told me he thought it would be done later that day More

by mykeys150
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Bone
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

February 23, 2019

Friendly service, fast turnaround. The reception process was very good. Servicing required was oil change and recall for adjustable brake pedal. This was completed quickly and without p More

by mcho52808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Schou
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We are glad to hear your service was completed quickly and efficiently. We look forward to seeing you on your next visit!

February 23, 2019

Our Accident The Collison shop was very good at answering all of our questions. Repaired our damaged vehicle in less than 2 weeks. Took care of all the details wit More

by HEPCOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we were able to repair you vehicle quickly and that you were kept well informed during your repair.

February 20, 2019

Toneau instalation Fast and reliable work. Did not take more than 20 minutes to do the installation. Only problem was that they forgot to remove the snow from the bed. More

by tggaido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bone
Feb 20, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We apologize for your inconvenience and appreciate your feedback, we will use it to improve our process moving forward.

February 20, 2019

Recall Top to bottom the service was excellent. From the associates to the drivers, top level service. I was pleased with the urgent care that was delivered More

by dlawhornjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names but the morning driver (older gentleman) who drove me to work that morning was very kind and courteous.
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us. We are glad we could provide you with the best experience and customer service!

February 20, 2019

Very satisfied Dick Scott has always and continues to be an amazing dealership!! My experience with Jason the service provider was great, very friendly and attentive More

by patstropes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bone
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jason provided you with the best experience and customer service! We look forward to seeing you on your next visit!

February 18, 2019

Fast Friendly Service Drove greeted right away. Waiting room was comfortable but I didn't have to wait longer. Oil changed tires rotated and my car was washed and returned More

by mamamia66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Feb 18, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

February 16, 2019

Great service dept. Stopped in on way to work to get oil change, tire rotation and a recall taken care of. The recall was just a software flash. Everyone was extremely pl More

by Btedge05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

February 14, 2019

Courteous, fast service! Everyone was courteous and pleasant, and the service was fast, The people were great, and using the Jeep wave program was awesome, and the price was r More

by deryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Wood, Jim McCloud, Dan Monforton , Joe Nall, Jason Bone, Daryl Schou, Kevin Dodd
Feb 15, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have been able to provide you with a great experience and excellent customer service. We are happy to hear the Jeep Wave Program made your service visit even more convenient. We look forward to seeing you on your next visit!

February 13, 2019

Very good The collision shop was great they fixed my car and then took it to service to have an oil leak fixed and the oil changed. That was above and beyond. I More

by figure981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I do not remember who I worked with
Feb 14, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with such a great experience and customer service!

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